REVIEWS.io Product Reviews App

We've recently moved our product reviews over to REVIEWS.io, and I honestly couldn't be more impressed with the support we've received. We had nearly 400 reviews to transfer from another platform, and what initially seemed like a straightforward job turned into a bit of a technical headache with product IDs, CSV files and getting everything matched correctly to our Shopify store. Leila was absolutely brilliant throughout. She was patient, friendly, knowledgeable and genuinely determined to get everything sorted. Rather than just pointing us towards a help article, she stuck with us, worked through the issues and involved the technical team where needed. By the end of it, all 398 reviews had been successfully imported, and everything we've checked so far is matching beautifully. As a small independent business, this kind of customer service means an awful lot. It's refreshing to deal with someone who genuinely cares about getting things right. A massive thank you to Leila and the team at REVIEWS.io. You've made a fantastic first impression, and we're really looking forward to working with you. The Flat Cap Coffee Roasting Company

We reached out to REVIEWS.io support to get our product reviews showing as star ratings in Google Shopping, and they handled it quickly and clearly. Jenson explained exactly how reviews match to products (SKU, MPN, GTIN), confirmed the details we needed for our Shopify feed, and ran a catalogue resync that cleared out years of duplicate and outdated product entries without losing a single review. They also updated our store URL and confirmed our Google Product Ratings feed was live, all within the same conversation. We've used REVIEWS.io for years to collect reviews for our handmade leather goods, and this was a great support experience. Highly recommend.

★★★★★ 5 Stars — 10/10 Service Or should I say 10 out of 10? Luke was absolutely fantastic. He was incredibly helpful and patiently guided me through the entire process, explaining everything clearly and making sure I understood each step. The platform is great, but excellent customer service like this is what really makes the difference. Having someone like Luke available to provide this level of support gives me confidence in the service and is a big reason I’m happy to continue with the monthly subscription. Thank you, Luke, for your time, patience and excellent support. You’re a credit to the company. All the best, James

Ash & CS team are great. We've used reviews.io for a few years now, it's a great product, with a long list of features that go above and beyond review collection & website display!

Great on-boarding support - thank you Abuzar!