Customer support, live chat, and AI helpdesk. Answer questions instantly and see which conversations Garrio is a customer support and live chat app designed for online stores. Answer customer questions across chat, email, and social channels, and manage support from one inbox. Garrio’s AI learns your products and brand voice from real conversations, helping you resolve questions instantly and reduce support workload. Need more than software? Garrio also offers a managed service option for teams that want 24/7 support coverage. Setup takes minutes with a simple install. Garrio is a customer support and live chat app designed for online stores. Answer customer questions across chat, email, and social channels, and manage support from one inbox. Garrio’s AI learns your products and brand voice from real conversations, helping you resolve questions instantly and reduce support workload. Need more than software? Garrio also offers a managed service option for teams that want 24/7 support coverage. Setup takes minutes with a simple install. more Answer customer questions across live chat, email, and social in one place Use AI trained on your products and brand voice to resolve support instantly Manage support faster with a unified inbox and ticket workflows AI managed knowledge base and FAQ built for you Optional managed support if you want Garrio to run support for you
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Resolve orders, returns, and questions automatically with AI support built for growing businesses. A simple yet powerful customer support software, built for lean teams that still want access to Gladly's best-in-class AI workflows. When customers reach out via email or chat, our AI automatically resolves orders, returns, and common questions — no agent required. When customers need a human, you step in with full context on every conversation and previous order in one unified view. Stop losing shoppers to slow response times. Gladly has everything your team (and customers) need to succeed. A simple yet powerful customer support software, built for lean teams that still want access to Gladly's best-in-class AI workflows. When customers reach out via email or chat, our AI automatically resolves orders, returns, and common questions — no agent required. When customers need a human, you step in with full context on every conversation and previous order in one unified view. Stop losing shoppers to slow response times. Gladly has everything your team (and customers) need to succeed. more AI Resolution: AI fully resolves orders, returns, and WISMO without an agent AI Assist: AI gathers context and hands off to your team, reducing handle time Conversation History: Every email and chat in one view — no repeat explanations Native Email & Chat Support: Manage email and chat queries from one place Order Context: Automatically pulls Shopify order and shipping data into chat
Leading AI-powered conversational commerce platform for brands Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS. Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS. more Helpdesk built for scale: Manage all customer conversations in one unified inbox Autonomous ticket resolution: AI Agent handles end-to-end support AI Shopping Assistant: Recommend products and guide shoppers in real time Unified commerce stack: 100+ integrations to power the full customer journey Actionable analytics: Turn customer conversations into insights to drive revenue
Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support&Solutions A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store’s knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store’s knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. more Converting general inquiries into sales with AI-powered insights. For "Where is my order" can be helpful in checking and responding accurately. Available 24/7, supports 95+ languages.including:EN, ES, ZH, FR, DE, AR, JA, RU. Train AI with shop policies, PDF/TXT files and correction for customized support Real-time awareness of store product listing and delisting information
The AI Shopping Assistant that helps brands turn more shoppers into customers. iAdvize's AI Shopping Assistant engages shoppers using sales-first AI that delivers real-time guidance, personalized product recommendations, and proactive answers to critical shopper questions. Unlike chatbots that were made for support, our AI Shopping Assistant is built to sell. It removes common buying blockers and guides every shopper to checkout with confidence. iAdvize's AI Shopping Assistant engages shoppers using sales-first AI that delivers real-time guidance, personalized product recommendations, and proactive answers to critical shopper questions. Unlike chatbots that were made for support, our AI Shopping Assistant is built to sell. It removes common buying blockers and guides every shopper to checkout with confidence. more Engagement Widgets: Storefront elements designed to initiate shopper engagement. Shopping Panel: Where guided, high-converting actions are taken by your shoppers AI Designer: Build an AI Shopping Assistant that looks and feels like your brand Campaign Manager: Put your AI Shopping Assistant where it matters most. Shopper Insights: Your brand's performance dashboard for tracking AI impact.
Turn browsers into buyers with idiot-proof technology. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. more Autonomous Sales Agent is equivalent to store owner answering questions 24/7 Personal Shopping Assistant guides customers through purchases via video support Live shopping with instant purchasing and sales tracking Recorded shoppable videos with UGC sales tracking Short product videos that sell better than pictures.
AI CHATBOT: Wanna sell more? REPLY FAST Intellecta is an AI Chatbot that helps you sell more by replying fast. It's designed to be instant, accurate and personal, crafting the perfect customer experience. Customize the AI Chatbot personality, appearance, and actions. Monitor conversations, leads, sales, and orders in real-time. Intellecta learns from your store’s data and your feedback to continuously improve. Access detailed reports on customer engagement. Intellecta is an AI Chatbot that helps you sell more by replying fast. It's designed to be instant, accurate and personal, crafting the perfect customer experience. Customize the AI Chatbot personality, appearance, and actions. Monitor conversations, leads, sales, and orders in real-time. Intellecta learns from your store’s data and your feedback to continuously improve. Access detailed reports on customer engagement. more Autonomously respond to customers in real time Provide product recommendations to clients Track Sales Connect to Human Support Customize the AI Chatbot personality, appearance, and actions.
Our AI agent enhances sales by providing instant replies through the storefront and other channels. Our AI chatbot is designed to boost the shopping experience for your customers through virtual try-on's, visual product cards and in chat checkout. Jaweb is particularly beneficial for merchants who handle a massive volume of orders and want to improve their customer service efficiency. The app can convert a sale on both whatsapp by providing pricing, photos and adding items to cart, It can even understand whatsapp voice notes and location sharing ! Our AI chatbot is designed to boost the shopping experience for your customers through virtual try-on's, visual product cards and in chat checkout. Jaweb is particularly beneficial for merchants who handle a massive volume of orders and want to improve their customer service efficiency. The app can convert a sale on both whatsapp by providing pricing, photos and adding items to cart, It can even understand whatsapp voice notes and location sharing ! more Whatsapp customer support through ai voice and checkout links. Interactive product cards pulled from your storefront. Virtual try-on within the chat widget.
Automate support and increase sales with Kommunicate AI agents Kommunicate AI Agent for Shopify instantly resolves repetitive customer queries, with features like lead capture and real-time updates on refunds and order status. The AI agent handles most repetitive questions and, when needed, escalates complex queries to your support team based on query type via live chat within the Kommunicate platform. Kommunicate supports over 100 languages and integrates natively with WhatsApp, Zendesk, Messenger, and more. Kommunicate AI Agent for Shopify instantly resolves repetitive customer queries, with features like lead capture and real-time updates on refunds and order status. The AI agent handles most repetitive questions and, when needed, escalates complex queries to your support team based on query type via live chat within the Kommunicate platform. Kommunicate supports over 100 languages and integrates natively with WhatsApp, Zendesk, Messenger, and more. more Resolve repetitive queries with AI agent trained on your Shopify website Handle complex queries with built-in live chat. Manage tickets from multiple channels in one centralized location. Instantly answer queries related to refunds, order status, FAQs and more. Supports 100+ global languages
Scale D2C with AI-powered WhatsApp marketing, abandoned cart recovery, & customer retention Kwik Engage helps D2C brands convert, recover, and retain customers with AI-powered Whatsapp marketing for broadcasts, order updates, abandoned cart recovery, and automated retargeting. Identify anonymous website shoppers, retarget them on WhatsApp, email, SMS & Instagram via advanced triggers. Manage chats in one place with an omnichannel CRM. Improve WhatsApp message delivery with AI retries. Resolve customer support queries with AI chatbots. Maximize ROI with 24x7 merchant support. Kwik Engage helps D2C brands convert, recover, and retain customers with AI-powered Whatsapp marketing for broadcasts, order updates, abandoned cart recovery, and automated retargeting. Identify anonymous website shoppers, retarget them on WhatsApp, email, SMS & Instagram via advanced triggers. Manage chats in one place with an omnichannel CRM. Improve WhatsApp message delivery with AI retries. Resolve customer support queries with AI chatbots. Maximize ROI with 24x7 merchant support. more Launch high-converting WhatsApp marketing campaigns with advanced triggers. Recover abandoned cart with WhatsApp automation & get higher return on ad spend. Identify anonymous shoppers & retarget them on WhatsApp, email, SMS & Instagram. Minimize friction with instant checkouts completed directly inside WhatsApp. Resolve customer queries faster with AI chatbot + unified helpdesk automation
Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. more AI Copilot assistant: Get instant AI-powered replies that speed up support. 200+ integrations: Chat with customers via Messenger, WhatsApp, and more. Proactive customer engagement: Reach shoppers with timely deals and updates. Product recommendations: Suggest items that link directly to product pages. Checkout chat support: Assist buyers during checkout to reduce abandoned carts
Boost your customer service with AI chatbot, live chat, FAQ to Sell More & Support AI lookfor is your all-in-one AI chatbot for support, automating customer service and effortlessly turning inquiries into sales. Use our AI agent for support tasks like tracking orders, updating order addresses, and personalized product recommendations. Leverage analytics to optimize customer support. Boost conversions with the AI product finder and targeted product recommendations from your smart AI chatbot for support and sales. lookfor is your all-in-one AI chatbot for support, automating customer service and effortlessly turning inquiries into sales. Use our AI agent for support tasks like tracking orders, updating order addresses, and personalized product recommendations. Leverage analytics to optimize customer support. Boost conversions with the AI product finder and targeted product recommendations from your smart AI chatbot for support and sales. more Reduce churn with conditional order cancellation agent Use Shopify functions in your agent, eg: Cancel Order, Update Shipping Escalate important tickets to support member inside of the lookfor dashboard Understand revenue and resolution rate with lookfor data platform Create unlimited AI agents to resolve tickets that previously need a human touch
ChatGPT-powered AI that helps customers buy faster while reducing your customer support workload. Molin is a ChatGPT-powered AI chatbot that answers customer questions instantly using your shop’s data. It supports 90+ languages and provides personalized product recommendations while handling inquiries. Molin creates conversational customer experiences by assisting shoppers in real-time. It can track and update orders, process refunds automatically on its own. Connecting Molin AI to your website and Facebook Messenger will help reduce support workload while improving your conversion rates. Molin is a ChatGPT-powered AI chatbot that answers customer questions instantly using your shop’s data. It supports 90+ languages and provides personalized product recommendations while handling inquiries. Molin creates conversational customer experiences by assisting shoppers in real-time. It can track and update orders, process refunds automatically on its own. Connecting Molin AI to your website and Facebook Messenger will help reduce support workload while improving your conversion rates. more Sell more: Recommend products to your customers in conversation to sell more. Reply instantly: Answer customer questions instantly in multiple languages. AI Actions: Automatic order updates, cancellations, refunds and more. Engage customers with personalised conversation starters based on user behavior. Gain unique insights from your customer's conversations to improve your shop.
Drive sales with chatbot, search, and recommendations. All in One App with a Single-Click Install. Pokee AI is the ultimate AI sales agent app designed to elevate the shopping experience. You can pick and choose the feature you need for your store! Our proprietary AI sales agent generates personalized recommendations and search results. Whether you're a new seller with few orders or launching new products, our app seamlessly integrates chatbot, search and recommendations into your store with just one click, improving sales and enhancing customer engagement while ensuring maximum privacy. Pokee AI is the ultimate AI sales agent app designed to elevate the shopping experience. You can pick and choose the feature you need for your store! Our proprietary AI sales agent generates personalized recommendations and search results. Whether you're a new seller with few orders or launching new products, our app seamlessly integrates chatbot, search and recommendations into your store with just one click, improving sales and enhancing customer engagement while ensuring maximum privacy. more Intelligent natural language search and personalized recommendations One-click setup for chatbot, without requiring tons of document inputs Seemless customer support integration to handle any questions from customers Monitor recommendation views, clicks, conversions and revenue in real-time
AI Shopping Assistant that recommends your store products, answers questions and sells 24/7. Pronto is an AI-powered shopping assistant that integrates seamlessly with your Shopify store in minutes. It helps customers find products, answers questions, and provides personalized recommendations - all in real-time. With natural language understanding, it guides shoppers through their journey, increasing conversions and average order value while reducing support tickets. Pronto automatically syncs with your product catalog, learns from each interaction, and works 24/7. Pronto is an AI-powered shopping assistant that integrates seamlessly with your Shopify store in minutes. It helps customers find products, answers questions, and provides personalized recommendations - all in real-time. With natural language understanding, it guides shoppers through their journey, increasing conversions and average order value while reducing support tickets. Pronto automatically syncs with your product catalog, learns from each interaction, and works 24/7. more Smart Recommendations - AI suggests products based on customer preferences Natural Search - Customers describe what they want in everyday language 24/7 Customer Support - Fully customise what your AI knows and support answers Quick Setup - Installs in minutes with automatic catalogue sync Analytics Dashboard - Gain insights into customer behaviour and conversations
Everyone’s on WhatsApp — bring your marketing, sales, support & ops there to reclaim abandoned sales Recover abandoned carts, boost revenue, and engage customers with exclusive offers, timely reminders & personalized automated messages. Provide exceptional service using QuickReply’s chat widget, where smart bots keep users engaged until your team steps in. QuickReply enables seamless customer interactions, helping you create advanced workflows for cart recovery, order updates & more. Empower your team with tools to deliver impactful support, increase efficiency & grow your business effeciently. Recover abandoned carts, boost revenue, and engage customers with exclusive offers, timely reminders & personalized automated messages. Provide exceptional service using QuickReply’s chat widget, where smart bots keep users engaged until your team steps in. QuickReply enables seamless customer interactions, helping you create advanced workflows for cart recovery, order updates & more. Empower your team with tools to deliver impactful support, increase efficiency & grow your business effeciently. more Recover abandoned carts with drip campaigns using discounts, FOMO offers & more. Build advanced automations for Shopify: updates, upsells, recovery etc. Keep customer interactions smooth with QuickReply's bots until agents take over. Manage high-volume, transaction-focused chats with QuickReply CRM for big teams. Leverage WhatsApp API for seamless two-way, personalized communication at scale.
connect your store — instant answers on products, stock, orders & shipping. Turn every conversation into a sale with Rakita: connect your Shopify store and let your AI assistant answer product, stock, price, and order questions in real time — 24/7, across WhatsApp, Instagram, and Web. Use the base features you need, enter your additional requests on our board and we will develop it for you. Our support team will always be there for you when you need it. Turn every conversation into a sale with Rakita: connect your Shopify store and let your AI assistant answer product, stock, price, and order questions in real time — 24/7, across WhatsApp, Instagram, and Web. Use the base features you need, enter your additional requests on our board and we will develop it for you. Our support team will always be there for you when you need it. more Connect your Shopify store in one click and start answering customer questions Let the assistant check live stock and prices so shoppers always get up-to-date Track any order by number or email and tell customers exactly where their pack Browse your collections on demand to guide shoppers to the right products. Answer across WhatsApp, Instagram, and Web from one assistant — no extra setup
Deliver smarter support with our AI Agent, chatbot and live chat—built into a support helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged
AI agent that learns your catalog, sells on your store, wins AEO in ChatGPT, Gemini, Perplexity. Recomaze runs the full AI commerce stack on one install: AI sales agent on your store, plus AEO and GEO in ChatGPT, Gemini, and Perplexity. The agent learns your catalog, recommends with real-time intent, compares variants, and answers shipping and returns from your knowledge base. The visibility engine tracks product-level share of voice in AI search, surfaces queries you lose to competitors, and rewrites titles, descriptions, blogs and FAQs to win them back. 84 weekly checks. Multi-language. Recomaze runs the full AI commerce stack on one install: AI sales agent on your store, plus AEO and GEO in ChatGPT, Gemini, and Perplexity. The agent learns your catalog, recommends with real-time intent, compares variants, and answers shipping and returns from your knowledge base. The visibility engine tracks product-level share of voice in AI search, surfaces queries you lose to competitors, and rewrites titles, descriptions, blogs and FAQs to win them back. 84 weekly checks. Multi-language. more AI sales agent that learns your full catalog and sells in real time Track product-level share of voice in ChatGPT, Gemini, Perplexity Find which AI queries you lose to competitors and win them back Bulk-rewrite titles, descriptions, blogs and FAQs for AEO across catalog Knowledge base for shipping, returns, and policy answers
An AI support team that resolves tickets end to end. A manager AI trains it and checks its work. Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited. Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited. more AI agents resolve order, return, refund & subscription tickets end to end A manager AI reads your store and writes the playbooks your agents follow Guardrails you set: refund limits, approval rules, escalate instead of guess A QA agent reviews closed conversations and closes the gaps it finds One inbox for your team: email, chat, social, SMS and every store you run
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About Agent analytics Apps for Shopify
Agent analytics apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a agent analytics app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best agent analytics solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.