Brightpearl by Sage

Brightpearl is a solid ERP with alot of capabilities, that said it does take a lot of plannning, scoping and roadmapping to ensure the best outcome when integrating and going live. There a few things that the native shopify connector cannot manage. we have implemented B Solutions for their connector which is more configurable. Sam and Mike at Brightpearl have been looking after our account since go live 2 years ago, on the whole its been a steep learning curve in parts but we have an evolving tech stack that will grow with the business.

We have been using Brightpearl since before I joined the company. Overall it satisfies most of our needs for PO management and order fulfilment. Shortcomings are a lack of visibility of changes made to the PO and SO lines, and there is no way to bundle multiple POs into a single shipment easily, or sea which POs are currently on sea. Other than that, we can recommend Brightpearl.

We have been with Brightpearl since 2016, initially using the platform as to consolidate purchasing and online platforms. Since then the functionality of the system has done nothing but grow along side our business and become more invaluable each year. Recommended to businesses both large and small.

Brightpearl is a really helpful middleman for multichannel eCommerce and potential in person retail locations. The mapping in the shopify app is pretty straightforward to follow and they now allow for order editing to flow through the platform. Implementation was relatively straightforward with in house support at every step along the way. The APIs available give really good extensibility to anything custom you might need. There are a couple of shortfalls in the API that I'd love to see added, namely adjusting delivery addresses and I'd love to see more operational automation on the supply side in the system, but otherwise it provides a really helpful oversight layer across all channels and makes batch order management super easy regardless of the source of the order. We currently have 6 shopify stores, 5 amazon channels, etcy and hubspot all integrated on the order side and plenty of additional back office integrations too.

This app has been a huge help in streamlining our business. It keeps our stock accurate across all B2C channels, which has genuinely been a lifesaver for us since installing Brightpearl a few years ago. It's reliable, saves us time, cuts down on errors, and makes day-to-day operations much easier.