Rewind Backups
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Why Choose Rewind Backups?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Standard
Automated daily & real-time backups, Bulk & individual restores, Unlimited file storage, 365 day backup history, Metafield backups, Klaviyo & Mailchimp backups, Multi-user support
Choose PlanBackup + Restore
Automated daily & real-time backups, Bulk & individual restores, Unlimited file storage, 365 day backup history, Metafield backups, Klaviyo & Mailchimp backups, Multi-user support, Available premium support
Choose PlanPro
Daily & real-time backups, Bulk & individual restores, Unlimited file storage, 365 day backup history, Metafield backups, Klaviyo & Mailchimp backup
Choose PlanBusiness
Everything in Pro, Multi-store ready, Daily & real-time backups, Bulk & individual restores, Metafield backups, Klaviyo & Mailchimp backups
Choose PlanProtection Suite
All backup and restore features, Automated QA testing, Track store and third-party app downtime, Bulk product change alerts, GA4 monitoring
Choose PlanProtection Suite
All Backup + Restore features, Automated QA testing, Track store and third-party app downtime, Bulk product change alerts, GA4 monitoring, Staging environment with preview, Available premium support
Choose PlanKey Features
- Advanced sales capabilities
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
Annoyed they increased the price more than double without warning. You just have to discover it on your bill.
I do not recommend this app. It no longer backs up inventory tracking quantities, so when you restore listings in Shopify, all items are returned as untracked inventory. Rewind informed me that due to Shopify’s API limitations, they’re unable to properly track inventory quantities within listings. This means that if you need to restore products you accidentally deleted, you still have to manually re-enable inventory tracking for each item and physically recount and re-enter all stock quantities. Given the high price point, the app doesn’t offer nearly enough time savings or functionality to justify the cost.
company violates shopify subscription policy, and makes cancellation nearly impossible. Had to reinstall and go through a process that was not previously available to "uninstall". I have sent countless emails requesting cancellations and they still charge our account. I also had to reinstall the app just to leave this review, and now will uninstall.
All my store fonts changed overnight, and when I asked Shopify as to why, they said the Rewind app had made the change to my site: "Rewind Backups is a backup and restore application, and it should not be making active changes like changing your website's fonts. However, sometimes third party app coding can effect the theme fonts and design." Very worrying that Rewind can completely change the look of your site without you even wanting it. I contacted Rewind 24 hours ago and have not heard back. Their customer support is way too slow when you have issues, especially when our monthly charges have increased from $3 to $19!
The only time I ever needed to revert to a back-up due to a coding mix-up, I learned it was not automatic and I needed to contact someone to do it. With response times taking 2 days each time, it was quite frustrating. You can imagine, when you need to revert your website due to a coding error, you want it to revert asap. I ended up just hiring a coder to fix it. That said, I decided to continue using the app as a fail-safe, just in case. However, with their recent announcement that they are taking a *100%* price increase (yes, 100%) next month, I am moving on to another backup app. I get the cost of business is going up, but for an app with no COGs, no Tariffs, etc, a 100% increase is ridiculous. Bye bye.
Frequently Asked Questions
Shopify App Installs
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