Attentive: AI‑led Email &SMS
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Why Choose Attentive: AI‑led Email &SMS?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Advanced integration capabilities
- Advanced analytics capabilities
- Advanced templates capabilities
- Advanced marketing capabilities
Customer Reviews
Awful. UX and UI is just awful and it's so buggy. I'm locked to 3 years contract otherwise would be abandoning ship long time ago. I regret not doing my proper homework as I should have before signing with them because their marketing seems so sleek and polished. Only a few months in I started noticing all the problems. Now over a year in, I have new issues I discover every few months. I wish I stayed with Klaviyo or moved to Brevo.
We've been using Attentive across our D2C fashion brand and the platform has genuinely transformed how we approach CRM. The segmentation is powerful, the journey builder is intuitive, and the native integration with Shopify (and Meta, for audience syncing) means everything just works without endless workarounds. But honestly, what sets Attentive apart isn't just the tech, it's the people. Our account team has been incredibly responsive, proactive, and invested in our growth. They take the time to understand the business, suggest strategies we hadn't considered, and treat us like a true partner rather than just another account. That's rare. The reporting is solid, deliverability has been excellent, and the platform scales well as our sends and audiences grow. Every major moment we've run through Attentive has performed beyond expectation. If you're a Shopify brand serious about email and SMS, this is the platform. Five stars, no hesitation.
Top tier platform. Top Tier team. Nothing but flawless execution in helping get anything set up & moving. Shoutout Maya & Dom
We use Attentive for newsletters and journeys across both of our brands, and we couldn’t recommend them more. The platform is really easy to use, understand, and navigate, which makes managing campaigns and automations straightforward. Performance has been strong, and we’ve seen great results from our SMS activity. Our account manager, Maya, has been especially helpful. Overall, it’s been a very positive experience, and Attentive has become an important part of our marketing strategy.
We switched to Attentive this year for SMS (and most recently email) and we couldn't recommend them higher. They have been so supportive in our goals, the platform is easy to use and even in the past 30 days we have seen a +113% uplift in text revenue. A special thank you to both Maya and Dom.
Frequently Asked Questions
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