Appstle℠ Memberships

Excellent customer support, highly recommend!

Appstle has been an excellent partner in providing added value to our customers via our PortalPass+ membership program, and our normal Rewards program available to non-premium members via Appstle Loyalty. Along with providing excellent products, they provide excellent customer services that helps us out rather quickly and fully.

We have had major outages THREE times within a single week while scaling, causing severe damage to our business. Each time, members couldn’t access their perks, new sign-ups weren’t processed, and our core subscription functionality was broken for HOURS. We had to pause marketing campaigns, and customer complaints flooded in—all because Appstle simply did not work. The worst part? It was the SAME BUG every time. After the first incident, support assured us it was “fixed permanently.” A few days later, it happened again. Exact same issue. Another promise that it was fixed for good. Guess what? It happened AGAIN today. Support is fast to respond, but it's an endless loop of frustration. Each time, I have to explain the same problem from scratch, wasting precious time while they ask irrelevant questions instead of just checking their own logs. They claim they “escalate to developers,” but there’s zero transparency, no clear root cause analysis, and no real preventative action. Just empty phrases and broken promises. This app is NOT reliable for serious businesses. If you rely on memberships or subscriptions, expect outages, lost revenue, and a support team that makes you run in circles. Absolutely unacceptable!

I have now worked with the Appstle team on two different e-commerce websites I started, and the experience is nothing short of outstanding. Their apps are easy to use, and their customer support is outstanding. I highly recommend them, and would use them for alley needs.

Amazing customer service and customization to match my store