Apliiq ‑ Print On Demand

We have used Apliiq off and on for a number of years for multiple product lines. Kim is one of their customer service agents who we have worked with from time to time and she has been an absolute pleasure to work with, and has always been extremely helpful!

Apliiq isnt who they used to be. Extended delivery times, customer service went extremely down hill, and print / embroidery finish quality is dollar store attention to detail... If you're thinking of using this brand I suggest finding another. I had seven business running though them and over time as they have grown they have lost their quality and customer service. I reached out because another customer received a drop ship hat with a crooked embroidery on it, I asked Apliiq for a simple replacement and I provided photo evidence with the logo being crooked.. they said I needed to get my customer to send me a pic of them wearing the hat to move forward with the request.. no customer is going to do that after they sent me a pic of the hat on a flat surface... the logo Apliiq embroidered being clearly crooked... whats the point? What a joke after tens of thousands of dollars spent with them... I cant get a simple fix.... YIKES

Apliiq isnt who they used to be. Extended delivery times, customer service went extremely down hill, and print / embroidery finish quality is dollar store attention to detail... If you're thinking of using this brand I suggest finding another. I had seven business running though them and over time as they have grown they have lost their quality and customer service. I reached out because another customer received a drop ship hat with a crooked embroidery on it, I asked Apliiq for a simple replacement and I provided photo evidence with the logo being crooked.. they said I needed to get my customer to send me a pic of them wearing the hat to move forward with the request.. no customer is going to do that after they sent me a pic of the hat on a flat surface... the logo Apliiq embroidered being clearly crooked... whats the point? What a joke after tens of thousands of dollars spent with them... I cant get a simple fix.... YIKES

The customer service is great but their designers not so much I was told my design was too complicated to do or did'nt meet their standards which is odd because I've had this same design printed on printful with no issue

I've had great experience using Aplliq. Their customer service is very responsive and friendly, and communication is clear. I also love the customization they offer. Kim in particular was very attentive and helped me troubleshoot issues immediately