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Ping: Order Updates with Alexa icon

Ping: Order Updates with Alexa

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Allow your customers to ask their Alexa device for updates on their order from your store. The number of households with an Alexa device is the highest it's ever been. Give your customers more control with Ping: Order Updates with Alexa. Ping gives your store a new superpower. Your customers can ask their Alexa device, 'where's my delivery' to get an up to date status on their order. From dispatch to delivery. Alexa devices can also receive notifications for key parts in the delivery. Install Ping: Order Updates with Alexa today. The number of households with an Alexa device is the highest it's ever been. Give your customers more control with Ping: Order Updates with Alexa. Ping gives your store a new superpower. Your customers can ask their Alexa device, 'where's my delivery' to get an up to date status on their order. From dispatch to delivery. Alexa devices can also receive notifications for key parts in the delivery. Install Ping: Order Updates with Alexa today. more 'Where's my delivery?', up to date order status 'Ping, your order will be delivered today' & more notifications Advanced order tracking in customers' Alexa devices
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Why Choose Ping: Order Updates with Alexa?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Local

$1.99 / month

For merchants who deliver locally, Send an Alexa alert when order's been received/on the way, Allow customers to ask for a delivery update

Choose Plan

Basic

$9.99 / month

'Where's my delivery?' Enable customers to ask for order/delivery updates, Automated tracking with over 600 couriers

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Advanced

$15.99 / month

Everything in Basic plan, Notifications: Automatically notify a customer's Alexa enabled device at key points in their orders' delivery

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Key Features

  • Advanced customer capabilities

Frequently Asked Questions

Shopify App Installs

No install data available

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