ZigZag Returns & Exchanges
Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. more Cross-border returns back to UK from 30+ countries internationally Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels One-click refund approval and auto-creation of new orders for exchanges Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights
Key Features
- Advanced dashboard capabilities
- Advanced customer capabilities
Shopify App Installs
No install data available
Pricing Plans
Free
Ready-to-Use Order-Synced Returns Portal, Unlimited returns management, Ready to use UK carrier return services, Refund deduction to reduce return costs, Full tracking visibility, Auto-generate labels on approved returns, Up to 10 return reasons, Actionable insights from returns data
Get Started FreeSilver
100 returns a month, Evri, Yodel & DPD labels or upload own, Portal, Analytics, Return window & rules, Customer & retailer updates, Shopify Plus Retailers Compatible, & more
Choose PlanGold
300 returns a month, All features in Silver, Auto one-click refunds, Auto-exchange order creation, Store credit, Custom email templates, Shopify Plus Retailers Compatible, & more
Choose PlanPlatinum
3500 returns per month, All features in Silver & Gold plans, Portal styling assistance, 1 hour support response time, Tech support, Shopify Plus Retailers Compatible, & more
Choose PlanFrequently Asked Questions
What is ZigZag Returns & Exchanges?
Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. more Cross-border returns back to UK from 30+ countries internationally Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels One-click refund approval and auto-creation of new orders for exchanges Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights
How much does ZigZag Returns & Exchanges cost?
ZigZag Returns & Exchanges offers multiple pricing tiers to fit different business needs: Free: Free, Silver: $20 / month, Gold: $50 / month, Platinum: $500 / month.
Is ZigZag Returns & Exchanges easy to set up?
Yes, ZigZag Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
fast and simply i like use this app for my website. the integration is easy and the support perfect Show more
This really does make the customer return process so simple. There are very few places without Collect+ stores nearby and of course their coverage is always expanding. Also the setup is quick, simple and the support during this is was second to none. If only all Apps had this level of end to end support. I've been using the ClickSit returns system for nearly a year now and they continue to improve the services offered to UK retailers A1 all round. Show more
I really like this app. Its super helpful. It saves a lot of time. It gives my customers peace of mind that the returns process is simple and can be completed by anyone. This gives the customers extra confidence to make purchases. Show more
The app installed all ok. I've only had to use it once so far and seemed ok to use. It will make my returns (should I get any) an easy process. Show more
solved my returns processing issue, easy to use for consumers and slick look & feel. Great feedback from consumers Show more
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