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ZigZag Returns & Exchanges

4.8(Reviews)

Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. more Auto-generated Evri, Yodel, DPD and USPS labels or option to upload your own One-click refund approval and auto-creation of new orders for exchanges Branded returns portal with your look and feel on your domain Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights

About ZigZag Returns & Exchanges

Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. more Auto-generated Evri, Yodel, DPD and USPS labels or option to upload your own One-click refund approval and auto-creation of new orders for exchanges Branded returns portal with your look and feel on your domain Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights

Key Features

  • Advanced dashboard capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Frequently Asked Questions

What is ZigZag Returns & Exchanges?

Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. more Auto-generated Evri, Yodel, DPD and USPS labels or option to upload your own One-click refund approval and auto-creation of new orders for exchanges Branded returns portal with your look and feel on your domain Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights

How much does ZigZag Returns & Exchanges cost?

ZigZag Returns & Exchanges offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.

Is ZigZag Returns & Exchanges easy to set up?

Yes, ZigZag Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

The app is very nice for customer communication around returns and easy to setup also language-wise, there is manual task involved in the actual return to stock and refund, but my customers are happy with the portal. Show more

March 6, 2020
5.0

We have used this application to help us monitor and keep track of our returns. Originally we could not account or anticipate the number of returns we were getting, this app has allowed us to do this. It has also reduced the number of emails we were getting as it has automated the process somewhat. Show more

March 2, 2020
5.0

I download and tried several other returns apps but this one was the best by far. It was simple to setup and very easy to use. What's best of all is the price of the app - FREE. There is a $9/month option which I may elect to use in the future but right the free version is meeting all my need to track my returns. Show more

February 18, 2020
5.0

Does what it should. Nice portal for our customers, easy to install and use and organizes all our returns! My only wish would be a "refund by one click" function, which really refunds via shopify and not just marks the order in the app as refunded :) Show more

January 29, 2020
5.0

Clicksit Returns has massively simplified our returns process and reduced customer support time. It's simple to set up and really easy for us and our customers to follow. Great app, thank you! Show more

January 21, 2020

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