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ZigZag Returns & Exchanges

4.8(Reviews)

Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. more Auto-generated Evri, Yodel, DPD and USPS labels or option to upload your own One-click refund approval and auto-creation of new orders for exchanges Branded returns portal with your look and feel on your domain Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights

About ZigZag Returns & Exchanges

Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. more Auto-generated Evri, Yodel, DPD and USPS labels or option to upload your own One-click refund approval and auto-creation of new orders for exchanges Branded returns portal with your look and feel on your domain Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights

Key Features

  • Advanced dashboard capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Frequently Asked Questions

What is ZigZag Returns & Exchanges?

Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Yodel, DPD and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline the process. Ideal for both emerging merchants and enterprise level retailers. more Auto-generated Evri, Yodel, DPD and USPS labels or option to upload your own One-click refund approval and auto-creation of new orders for exchanges Branded returns portal with your look and feel on your domain Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights

How much does ZigZag Returns & Exchanges cost?

ZigZag Returns & Exchanges offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.

Is ZigZag Returns & Exchanges easy to set up?

Yes, ZigZag Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

This is a simple and superb app and has made our returns process a doddle to handle. No other app or program was able or willing to work with my specific needs. The app was very easy to install and set up, and their customer service team was very helpful and quick to respond to our queries. The branded returns page provides a very professional look to our returns process. The best part about it is it's free! Show more

July 28, 2021
5.0

Love this app, highly recommend! Adds transparency to the returns process - customers use Clicksit to return their order for free from any local Collect Plus store and we can track this progress. Clicksit is also amazing as you can issue customer refunds/ credit/ exchanges from within the app - absolute customer service must! Great communication from their Customer Service team who are always quick to respond to queries. Show more

July 24, 2021
5.0

Clicksit was easy to set up. This app made returns simple and I just love the updates they added for easy exchanges, sending credit via discount codes, and sending uploaded return labels. They seem like a company committed to improvements which make me believe it a company I could grow with! They provide at cost return labels and a premium version. Will definitely look to incorporate in the future. But the free version has all the great features needed to streamline support. I appreciate that so much! Show more

July 16, 2021
5.0

Really easy app to use, excellent visibility for returns and was a breeze to integrate. The personalisation options are really great and super happy that we can refund through clicksit to make the whole process streamlined. Jodie has been really helpful throughout and walked us through set up and additional customization options. Show more

July 16, 2021
5.0

The app is great. It simplifies the whole return and exchange process. Would love to get new features. Show more

July 10, 2021

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