Xero

Xero integration is grossly deceitful! If you run a Shopify store and have multiple transactions with varying VAT rates or if not all your transactions are either with VAT or without VAT, than this app will not work for you at all. On top, it will cause costly troubles. Our experience so far has been terrible and the integration caused us to declare WRONG vat return figures. Before they say we were supposed to check each box and each transaction line behind it, we say: Are you not our "beautiful online accounting software" that is supposed to "seamlessly automatise" transactions? Apparently not. Here are the highlights of our experience with them so far: 1. First, they claim to be a "beautiful online accounting software", yet EVERY TIME we interact with them, either by call or through a case, we are being referred to seek advise from a qualified/professional third party accountant. REALLY? We thought that is what Xero is and this is what Xero claims, obviously, flagrantly deceitful. 2. It does not sync your shopify transactions correctly. You will end up with multiple transaction lines with no information on which one has VAT attributed and which one does not. Very deceitful. 3. They claim you will save time by eliminating the stress of manual data entry. WRONG and deceitful. This is exactly what they asked me to do when confronting about the errors and troubles the integration brings along. We do not recommend Xero, based on the points above. Show more

Been using Xero for a few years now, it's fast and easy to learn, this app integration between Xero and Shopify makes life so much easier again, highly recommended Show more

I could not get this to work at all, neither could my bookkeeper and it ended up making a mess of our accounts that delayed our end of period accounts. Then when i actually deleted the app, Xero still charged me 2 months of service and refused to refund it despite being able to tell that it doesnt work AND I was no longer to connected to it. Terrible customer service. Show more

Not great. Should not be a difficult APP to facilitate, seems like the APP requires some further testing and improvements. Problems - can't select control accounts as payment methods, sales tax account difficulties Show more

I wish I had the hours of my life back that I spent trying to get this app to work. Neither Xero nor Shopify support could get it to work properly. In the end I've had to delete it and cut my losses. Show more