Wonderment Post‑Purchase

I am saving hundreds and getting every feature I ever dreamed of for my Shopify store. If all orders go through Shopify, this is a dreamy solution for SMS and email notifications, tracking pages for Ontrac, UPS, FedEx, notifications and warnings for my team when items are stalled (it tells customers too), and I can even use their tracking pages to get people into my referral program and text list. You should integrate with Klaviyo email and SMS. Their engineers are really talented, they have been in the ecomm game. A+. Thank you Brian and your team! This is a legitimate product. Show more

Best investment we have made all year. Highly recommend—great team, great service, a real game-changer for our business. Show more

Wonderment has helped transform my customer communication when it comes to my shipments. In the absence of improved delivery leadtimes, Wonderment is really effective in keeping my customers up to date at every step. Jess was pretty damn awesome in helping to set it all up and even integrating with Klaviyo. I'd thoroughly recommend using Wonderment to optimise your logistics and improve customer comms. Show more

The effortless Shopify and Klaviyo integrations are second only to the amazing customer service provided by Jess and Brian. Thank y'all for the copious data points that allow us to provide an proactive tracking experience. Show more

There's no way to prevent orders from being delayed, but this app helps make the customer experience better and helps our customer service look better. The app easily integrates with Klaviyo, allowing us to set up flows and send automated emails to customers when their order might be delayed. The Where's My Order team has been super helpful and responsive in helping customizing everything to our needs. Highly recommend to all Shopify businesses. Show more