Vela | AI, optimization & more

bait and switch! first this app was free. then after a couple years they started charging. now they have changed the version I have been paying for....it now requires I switch and upgrade from my paid account...to a Pro version 2x the price. if we were with you through the developing stage and suffered some of your major hiccups ( I remember one bug that wiped all my pricing out). then you should be loyal to us long time clients. BAITING NEW CLIENTS WITH A 5$ account, that I guess isn't even offered anymore(?) only to later make them upgrade to the $10 app, not cool. as if holding back our access to an account we PAY for will be less noticeable or less outrageous if you raise our pricing in incremental steps. nope. im done Show more

This product is really great for anyone with a large inventory. It takes a few minutes to get used to it, but the value add and productivity is incredible. It is easy to navigate and can bulk edit almost everything. Great job team! Show more

I use Vela for Etsy and Shopify and it makes me life soooooo easy. Thank you. Today I had an issue with my Shopify not refreshing. I reached out on the chat and they had refreshed my shop before responding to me a minute or two after I reached out. I very appreciate the quick service a lot. Thank you! Show more

I'm new to Shopify and Etsy so having Vela to help me in connecting both shops has been a huge help! The ease of use, well-thought-out functionality, easy to follow instructional videos for all areas of use, make it a pleasure to use. Being able to set up variation profiles, tag profiles and other things you can't do in Etsy and Shopify is terrific! You get to try it out with full functionality for a full week before committing to the very reasonable monthly fee and the best part is whenever I've had a question I send a message to support and within minutes I've gotten a response. Even on Christmas Day when I stated in my message that I certainly did not expect to hear from anyone, Justin wrote back with help as he was heading to his Christmas dinner! Now that's what I call awesome customer support!! I wish there were more than 5 stars so I could give them to Vela! Show more

I've been using Vela for awhile now and I would highly recommend it to anyone who sells on multiple e-commerce platforms. It's a great bulk product management software that allows me to manage my Etsy and Shopify products easily. I love the bulk product editing feature, variation profiles and Etsy product importer feature the most. This is a must have app for Etsy shop owners who are wanting to move their products to Shopify without a huge headache. I had a question late in the evening and clicked on their chat support button and was instantly connected with a live person. Not only did they answer, they sent me a link to log in remotely so they could show me how to do the task I was needing to do. Amazing customer service! I am so thankful for Justin taking the time to show me all the great new features Vela has to offer. They regularly update their software which anyone who sells on Etsy realizes this is important because changing products on Etsy is time consuming. These changes can be made quickly through Vela. Honestly, as long term user who has high expectations, Vela regularly exceeds them. The monthly subscription is well worth it, as it literally saves me hours of work by not having to go through and update and add my products manually. Very pleased with this product. Show more