Toki Loyalty Program & Rewards

We are an omnichannel retailer who needed a loyalty program that would provide meaningful customer engagement online while offering simplicity and ease of use in Shopify POS. TOKI has surpassed our expectations in both regards. What we love: -the integration with Apple and Google wallets out of the box -the flexibility with program rewards which support 1:1 dollar matching, or points for rewards, or both -the depth of reward options available in the shopifyPOS app -the astounding speed at which support requests are reviewed, responded to, and resolved. What took some time to get comfortable with: -the nomenclature and controls. this is a very, very flexible/customizable platform, and with that comes complexity and a learning curve that's it really. We are only 30 days post launch, but i feel we have encountered a full set of use cases that give me confidence in this partnership going forward.

GREAT support and has everything we need to build our paid membership program. Highly recommend!

I had been looking for a Membership App on Shopify for quite some time, but none of the existing offerings did the minimum of what you'd expect a true Membership management app to do. The Toki team truly delivered on my requirements and the experience of working with them was nothing short of remarkable. They now have developed one of the most advanced Membership management tools on the App Store, and I cannot thank them enough! Show more

Toki had everything we were looking for with a rewards program. We were using two separate integrations for our rewards and affiliate program, but were able to streamline into one platform with Toki. Jason and the rest of the Toki team have been incredibly hands on and helpful during our onboarding process, and with anything else we've needed help customizing honestly. We had a few issues and unique cases that we didn't know how to handle, but everyone on the Toki team was able to help find a custom solution for each problem. We are looking forward to continue using Toki & seeing how much our customer appreciate it too Show more

Clearly everyone leaving a review feels strongly about the customer service level at Toki and I couldn't agree more! You don't get that many glowing reviews without actually having the service to back it up. Jason, Nikita, Elise, and everyone at Toki has been a dream to work with. Jason answered my endless barrage of questions and concerns, immediately addressed them quicker than any other provider I've worked with, and came up with excellent solutions for our very unique tech stack. I couldn't recommend them more. The program itself is easy to use, set up, and customize. There are definitely a ton of options out there for loyalty programs, and I'm so glad we went with them. You will NOT get this level of service anywhere else! Thank you to everyone at Toki!! Show more