Recharge Subscriptions

5 stars for the great support from Matt but 3 stars for not being able to manually input Subscription orders. Show more

Recharge support was quick and helpful. They responded fast, understood the issue, and provided a clear solution. The whole process was smooth, and I appreciate their efficiency. Great support experience overall! Show more

I signed a contract with Recharge and came to find out just a couple days later during our first implementation call that the app would unfortunately not work with my store's existing membership/discount system. I immediately reached back out to my sales rep to see if there was a way to make it work, and when there wasn't, I asked them to cancel the contract. They have refused and are charging me $500 per month for a year for something that was never even implemented in our store. This is so unethical, I cannot believe they would enforce this when nothing was even setup and no costs were incurred on their end. I explained that the app's features won't allow it to work with our existing membership system and they have refused to let me out of the contract. It's not like I took a bunch of their engineering time and set up the whole system and changed my mind or jumped ship to another app. The app is literally not even installed in my store and was never setup to be operational to begin with. Be very careful signing contracts with unethical app developers. I got burned here and never imagined someone would treat me this way! There are many other subscription apps who told me they would never treat a customer this way given what happened here. Show more

Recharge Subscriptions is a very professional application, best in class. The client support is extremely prompt and efficient. They are always there to help you solve any issue fast. Show more

Malik was very helpful getting me the answer i needed on recharge! Show more