Spocket: US & EU Dropshipping

Easy integration to Shopify.. Suppliers are some of the worst ever, delays in processing orders (I have orders pending for over 3 weeks now), refunds never reflected back, shipping inaccuracy (supplier claims to be based in the US, item gets delivered from China or Turkey).. I'm currently in the process of changing to another provider as this app is not reliable at all and will eventually harm your business.

Product selection is good, especially for trending items. It’s easy to find products that actually convert instead of generic listings.

Spocket is beginner-friendly. I didn’t have much experience with dropshipping, but the interface is simple and straightforward and also easy and understanding to use.

This app has been one of the worst customer experiences I have had on Shopify. I asked multiple times for my subscription to be cancelled and was told support would reach out because I could not cancel it on my own. No one ever contacted me and instead they continued charging my account. I ended up being billed more than $150.00 for a subscription I made very clear that I did not want. I had to change my card information and place a block on Spocket just to stop the charges from hitting my account. I have also filed a formal complaint with the BBB so future businesses do not go through this same situation. I recommend avoiding this app until they fix their billing practices and their complete lack of follow through from support.

At first, everything seemed fine. However, they soon started delaying their responses to my inquiries, the product inventory was often inaccurate and not updated, and they pressured me into accepting a 75% discount for a year to keep me locked in. I am still looking for something better.