Route Protection and Tracking
Deliver premium post-purchase experiences—get shipping protection, tracking & more From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. more Shipping protection that gives your customers peace of mind at checkout Instant claims resolution that saves time, support costs & customer frustration Package tracking that extends your customer lifetime value Carbon neutral shipping that increases loyalty and protects the planet AI-powered product recommendations that boost revenue and drive orders
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Key Features
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
Pricing Plans
Frequently Asked Questions
What is Route Protection and Tracking?
Deliver premium post-purchase experiences—get shipping protection, tracking & more From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. more Shipping protection that gives your customers peace of mind at checkout Instant claims resolution that saves time, support costs & customer frustration Package tracking that extends your customer lifetime value Carbon neutral shipping that increases loyalty and protects the planet AI-powered product recommendations that boost revenue and drive orders
How much does Route Protection and Tracking cost?
Route Protection and Tracking offers multiple pricing tiers to fit different business needs: Free: Free.
Is Route Protection and Tracking easy to set up?
Yes, Route Protection and Tracking is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
We have been using Route since February, and it has made things SO much better for both our CX team and customers! Filing claims is so easy, and issues are resolved far more often than not. Our CSM, Annabelle, is always quick to respond and extremely helpful! Route's support team is very communicative and easy to work with. We highly recommend using Route! Show more
Route has been an amazing addition to our company. When items are shipped we have no worries because they are always there to help our customers solve their problems should there be any in case of shipping companies losing or damaging packages. Thank you Route for taking the load off and being a great team and addition to us ! Show more
Route has been great. Our success manager Robert has been there at every step to help, and our customers have been taken care of quickly when shipping services fall short. Show more
Route is a hassle, since we switched to another company after Route increased their prices none of our customers are able to file claims. All claims have to be done trough their customer service. They Policy is poorly written to the point that makes me believe it is on purpose so they can cover the orders that they want. Awful experience Show more
I loved working with them and was so pleased with our experience! They elevated our customer experience and the process was seamless and easy. Show more
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