REVIEWS.io Product Reviews App

Sehr zufrieden mit dem Support, es wird immer schnell geholfen! Show more

This platform is feature rich, and the support team is very responsive. Show more

Great and fast support for every question I throw at them. Show more

Very happy with the service from Maddox for a support issue. Rapid response and very helpful. Tom Show more

While Reviews.io has the potential to be a useful tool for managing online reviews, I've found it to be quite frustrating to use. Here are some of the key issues I've encountered: Difficult to Use: The app's interface is not very intuitive, and it takes a while to understand all the features. Shopify Integration Issues: Integrating Reviews.io with Shopify wasn't as smooth as I had hoped. I encountered several challenges during the setup process. Limited Functionality: The app is missing some standard essential features for this tool. For example: Lack of Integration: There are no native integrations with popular marketing platforms like Klaviyo or Nosto, limiting the ability to leverage review data for targeted campaigns. Limited Review Moderation: Inadequate tools for effectively moderating reviews make it challenging to address negative feedback or remove inappropriate content quickly. Poor Branding Options: The review widgets have limited customization options. Essential elements like colours and fonts are difficult to change, making maintaining a consistent brand experience across the site challenging. Overall, I would not recommend Reviews.io to other Shopify store owners. Other apps on the market offer a more user-friendly experience and a wider range of features without requiring you to step outside of Shopify's billing system. Would Recommend If: You are comfortable with a complex interface and don't mind spending time figuring things out. You don't need the app's missing features and are happy to use workarounds or third-party integrations. I hope this review is helpful! Show more