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ReturnGO Returns & Exchanges

4.9(Reviews)

Automate returns & exchanges with a branded self-service return portal for easy returns management. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more Product & variant exchange, gift returns, cancel order, store credit, and more. Flexible return reasons, follow-up questions, and image & video upload. Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits. Automatically generated pre-paid return shipping labels for tracking returns. Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

Key Features

  • Advanced automation capabilities
  • Advanced integration capabilities
  • Advanced email capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 3,920
1,513 installs
1513
Mar 10
1,938 installs
1938
Mar 17
38 installs
Apr 21
82 installs
Apr 28
117 installs
May 19
3 installs
May 26
120 installs
Jun 2
31 installs
Jun 9
35 installs
Jun 16
24 installs
Jun 23
9 installs
Jun 30
10 installs
Jul 21

Pricing Plans

Return Guard

Free

Return Guard features, ReturnGO return labels, Return Guard revenue share

Get Started Free

Starter

$23 / month

Full returns solution, Variant exchange, Return labels via Ship by ReturnGO, Unlimited policy rules, Store credit, Auto-approval, 2 languages, Email notifications

Choose Plan

Premium

$147 / month

All Starter features plus:, Product exchange, AI-powered instant store credit, Gift returns, Item donation, Cancel order, Shipping integrations

Choose Plan

Pro

$297 / month

All Premium features plus:, Shop Now, Packing slips, Item validation, White label portal, Auto-mark as done, 5 languages, Advanced analytics & API

Choose Plan

Frequently Asked Questions

What is ReturnGO Returns & Exchanges?

Automate returns & exchanges with a branded self-service return portal for easy returns management. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more Product & variant exchange, gift returns, cancel order, store credit, and more. Flexible return reasons, follow-up questions, and image & video upload. Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits. Automatically generated pre-paid return shipping labels for tracking returns. Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

How much does ReturnGO Returns & Exchanges cost?

ReturnGO Returns & Exchanges offers multiple pricing tiers to fit different business needs: Return Guard: Free, Starter: $23 / month, Premium: $147 / month, Pro: $297 / month.

Is ReturnGO Returns & Exchanges easy to set up?

Yes, ReturnGO Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Great experience with their CS team, specifically Lian & Junessa. So helpful & got to the root of an issue that was affecting our returns, but now it's solved! The app itself is definitely worth it as an affordable option out there. Show more

September 8, 2021
5.0

Beautiful, streamlined interface and super easy to set up. I also received amazing support when I needed to change some wording. Highly recommend. Show more

September 8, 2021
5.0

I have been looking for a returns app that can manage returns, accommodate exchanges, and is simple to use. I have used and reviewed several, and none were perfect - they either lacked functionality, were very complex or cumbersome to use, or were too expensive for my small business. ReturnGo looked promising, so I gave it a try. I am very glad that I did because it is exactly what I need. The interface is simple to use both from the admin and end user; there are several return options that can be implemented & adjusted as needed. Most of all, the support team is fantastic and very responsive. I had adjustments I wanted to make to work for my specific setup and the team has replied quickly, resolved all my questions, and implemented solutions that work for me. Highly recommended, I will definitely keep it in my store. Show more

September 1, 2021
5.0

This app has so far made my returns process simple! I have only just started using it and I am so happy. The support chat is so helpful too. Show more

September 1, 2021
5.0

Thank you very much for such an amazing app! Very easy to use, friendly UI, easy to control return and exchnage requests. Show more

August 20, 2021

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