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ReturnGO Returns & Exchanges

4.9(Reviews)

Automate returns & exchanges with a branded self-service return portal for easy returns management. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more Product & variant exchange, gift returns, cancel order, store credit, and more. Flexible return reasons, follow-up questions, and image & video upload. Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits. Automatically generated pre-paid return shipping labels for tracking returns. Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

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Key Features

  • Advanced automation capabilities
  • Advanced integration capabilities
  • Advanced email capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 462
28 installs
28
W44
93 installs
93
W45
36 installs
36
W47
110 installs
110
W48
27 installs
27
W49
59 installs
59
W50
26 installs
26
W51
12 installs
W52
30 installs
30
W53
15 installs
15
W02
25 installs
25
W03
1 installs
W04

Pricing Plans

Return Guard

Free

Return Guard features, ReturnGO return labels, Return Guard revenue share

Get Started Free

Starter

$23 / month

Full returns solution, Variant exchange, Return labels via Ship by ReturnGO, Unlimited policy rules, Store credit, Auto-approval, 2 languages, Email notifications

Choose Plan

Premium

$147 / month

All Starter features plus:, Product exchange, AI-powered instant store credit, Gift returns, Item donation, Cancel order, Shipping integrations

Choose Plan

Pro

$297 / month

All Premium features plus:, Shop Now, Packing slips, Item validation, White label portal, Auto-mark as done, 5 languages, Advanced analytics & API

Choose Plan

Frequently Asked Questions

What is ReturnGO Returns & Exchanges?

Automate returns & exchanges with a branded self-service return portal for easy returns management. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more Product & variant exchange, gift returns, cancel order, store credit, and more. Flexible return reasons, follow-up questions, and image & video upload. Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits. Automatically generated pre-paid return shipping labels for tracking returns. Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

How much does ReturnGO Returns & Exchanges cost?

ReturnGO Returns & Exchanges offers multiple pricing tiers to fit different business needs: Return Guard: Free, Starter: $23 / month, Premium: $147 / month, Pro: $297 / month.

Is ReturnGO Returns & Exchanges easy to set up?

Yes, ReturnGO Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Loving this app! It's so streamlined and professional and the support is top notch. Would highly recommend. :) Show more

January 4, 2022
5.0

I've tested many returns apps that did not have the capabilities that I needed but this app so far has meet all my return policies needs. The support team has been very helpful and even one representative hopped on a late night zoom call to assist me in figuring out the best way to get one complex condition set up. EXCELLENT customer service! Show more

January 4, 2022
5.0

Great support - saves me so much time on returns and makes the process simple and easy for my customers. Amazing amount of customization. Highly recommend. Show more

December 28, 2021
4.0

The app itself is great! It provides a great experience for the customer and makes it easy to manage returns. Unfortunately we were misled by the description. It does not integrate with UPS or Fedex, which is why we've given 4 out of 5 stars. To work with Fedex or UPS, you need to install Shippo or ShipStation for an additional fee, so be sure to capture that as part of your evaluation. Once this supports a direct integration with Fedex/UPS we will definitely update our rating to 5 out of 5! Show more

December 22, 2021
5.0

Such a great app for automated returns & the best customer service! They helped me with setup every step of the way. Show more

December 9, 2021

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