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ReturnGO Returns & Exchanges

4.9(Reviews)

Automate returns & exchanges with a branded self-service return portal for easy returns management. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more Product & variant exchange, gift returns, cancel order, store credit, and more. Flexible return reasons, follow-up questions, and image & video upload. Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits. Automatically generated pre-paid return shipping labels for tracking returns. Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

Key Features

  • Advanced automation capabilities
  • Advanced integration capabilities
  • Advanced email capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 3,920
1,513 installs
1513
Mar 10
1,938 installs
1938
Mar 17
38 installs
Apr 21
82 installs
Apr 28
117 installs
May 19
3 installs
May 26
120 installs
Jun 2
31 installs
Jun 9
35 installs
Jun 16
24 installs
Jun 23
9 installs
Jun 30
10 installs
Jul 21

Pricing Plans

Return Guard

Free

Return Guard features, ReturnGO return labels, Return Guard revenue share

Get Started Free

Starter

$23 / month

Full returns solution, Variant exchange, Return labels via Ship by ReturnGO, Unlimited policy rules, Store credit, Auto-approval, 2 languages, Email notifications

Choose Plan

Premium

$147 / month

All Starter features plus:, Product exchange, AI-powered instant store credit, Gift returns, Item donation, Cancel order, Shipping integrations

Choose Plan

Pro

$297 / month

All Premium features plus:, Shop Now, Packing slips, Item validation, White label portal, Auto-mark as done, 5 languages, Advanced analytics & API

Choose Plan

Frequently Asked Questions

What is ReturnGO Returns & Exchanges?

Automate returns & exchanges with a branded self-service return portal for easy returns management. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more Product & variant exchange, gift returns, cancel order, store credit, and more. Flexible return reasons, follow-up questions, and image & video upload. Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits. Automatically generated pre-paid return shipping labels for tracking returns. Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

How much does ReturnGO Returns & Exchanges cost?

ReturnGO Returns & Exchanges offers multiple pricing tiers to fit different business needs: Return Guard: Free, Starter: $23 / month, Premium: $147 / month, Pro: $297 / month.

Is ReturnGO Returns & Exchanges easy to set up?

Yes, ReturnGO Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Amazing app and amazing customer service from Junessa Olid who is a pleasure to work with. She made this app solution a smooth sailing process with excellent training via a video call. Thank You! Tapered Show more

February 15, 2022
5.0

Awesome app! Helped me a lot to create a smooth refund and return process for me and my customers! Great value! Show more

February 15, 2022
5.0

Very good support, they always helped me! the only app with an modern, easy and professionell return portal. Show more

February 8, 2022
5.0

This app is a game changer when it comes to processing returns. Doesn't take long to set up and is packed with features. What I was most impressed with was the help received from their support team when I had an issue with postage being charged on returns (I only wanted to charge the customer the price difference for the items). Junessa on the help team, was a joy to deal with - pleasant, helpful and more than a little patient with my limited experience. Together with her CTO, they were able to patch a backend fix to my store which solved the issue while I waited! How good is that! Thank you guys. Show more

February 1, 2022
5.0

First off, never seen such awesome customer support team on any app before. Kudos to the team - every single one (most recent Junessa)! Now on a technical and operational side, this APP is genius, and makes all exchanges seamless for both sellers and customers... this review is being written after 10 months of actually operating with the app so rest assured this is SOLID! Keep it going guys, hopefully one day people can select exchanges within the portal itself... nonetheless, this is 110% perfect AS IS! Thank you! ✌✨ Show more

January 31, 2022

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