ReturnGO Returns & Exchanges
Automate returns & exchanges with a branded self-service return portal for easy returns management. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more Product & variant exchange, gift returns, cancel order, store credit, and more. Flexible return reasons, follow-up questions, and image & video upload. Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits. Automatically generated pre-paid return shipping labels for tracking returns. Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
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Key Features
- Advanced automation capabilities
- Advanced integration capabilities
- Advanced email capabilities
Shopify App Installs
Pricing Plans
Return Guard
Return Guard features, ReturnGO return labels, Return Guard revenue share
Get Started FreeStarter
Full returns solution, Variant exchange, Return labels via Ship by ReturnGO, Unlimited policy rules, Store credit, Auto-approval, 2 languages, Email notifications
Choose PlanPremium
All Starter features plus:, Product exchange, AI-powered instant store credit, Gift returns, Item donation, Cancel order, Shipping integrations
Choose PlanPro
All Premium features plus:, Shop Now, Packing slips, Item validation, White label portal, Auto-mark as done, 5 languages, Advanced analytics & API
Choose PlanFrequently Asked Questions
What is ReturnGO Returns & Exchanges?
Automate returns & exchanges with a branded self-service return portal for easy returns management. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more Product & variant exchange, gift returns, cancel order, store credit, and more. Flexible return reasons, follow-up questions, and image & video upload. Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits. Automatically generated pre-paid return shipping labels for tracking returns. Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
How much does ReturnGO Returns & Exchanges cost?
ReturnGO Returns & Exchanges offers multiple pricing tiers to fit different business needs: Return Guard: Free, Starter: $23 / month, Premium: $147 / month, Pro: $297 / month.
Is ReturnGO Returns & Exchanges easy to set up?
Yes, ReturnGO Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
ReturnGo is a boutique return tool with a very personal approach. The feature sets are rich and very smart. We were specifically drawn to the tool because it can handle multiple shopify stores in one single return portal. Also the fact that the portal can be embedded and has features like defects within the return process was something we were looking for. Junessa (our hero) and Eyal (CEO) have been extremely helpful during implementation. I would advice any other company to go with ReturnGo. Show more
ReturnGo is an intuitive and nicely designed app. my experience with the app is a positive one. The support team for this app is fantastic. They provided great assistance. Thank you! Show more
Very intuitive and easy to use. ReturnGo took me less than two hours to set up and I'm not a techie. The app is saving us 2-3 hours work per day so it's a great addition to our stack. Best of all, the customer service is OUTSTANDING. They're really quick to reply and they provide solutions within minutes. Show more
the customer service is amazing! they always help right away and are so nice!! they even helped set up the whole thing for me when i couldn't figure it out :) highly recommend!! Show more
Extremely happy with this app and the customer service! Super responsive staff with my endless questions. I am not a pro so needed some assistance to understand things. Chris was extremely patient and understanding and helped me accomplish my goals. Their chat feature for help was awesome and got me the help in needed immediately. Been using this app for a year now and makes returns and exchanges run smoothly. Highly recommend! Show more
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