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ReturnGO Returns & Exchanges

4.9(Reviews)

Automate returns & exchanges with a branded self-service return portal for easy returns management. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more Product & variant exchange, gift returns, cancel order, store credit, and more. Flexible return reasons, follow-up questions, and image & video upload. Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits. Automatically generated pre-paid return shipping labels for tracking returns. Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

Key Features

  • Advanced automation capabilities
  • Advanced integration capabilities
  • Advanced email capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 3,920
1,513 installs
1513
Mar 10
1,938 installs
1938
Mar 17
38 installs
Apr 21
82 installs
Apr 28
117 installs
May 19
3 installs
May 26
120 installs
Jun 2
31 installs
Jun 9
35 installs
Jun 16
24 installs
Jun 23
9 installs
Jun 30
10 installs
Jul 21

Pricing Plans

Return Guard

Free

Return Guard features, ReturnGO return labels, Return Guard revenue share

Get Started Free

Starter

$23 / month

Full returns solution, Variant exchange, Return labels via Ship by ReturnGO, Unlimited policy rules, Store credit, Auto-approval, 2 languages, Email notifications

Choose Plan

Premium

$147 / month

All Starter features plus:, Product exchange, AI-powered instant store credit, Gift returns, Item donation, Cancel order, Shipping integrations

Choose Plan

Pro

$297 / month

All Premium features plus:, Shop Now, Packing slips, Item validation, White label portal, Auto-mark as done, 5 languages, Advanced analytics & API

Choose Plan

Frequently Asked Questions

What is ReturnGO Returns & Exchanges?

Automate returns & exchanges with a branded self-service return portal for easy returns management. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more Product & variant exchange, gift returns, cancel order, store credit, and more. Flexible return reasons, follow-up questions, and image & video upload. Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits. Automatically generated pre-paid return shipping labels for tracking returns. Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

How much does ReturnGO Returns & Exchanges cost?

ReturnGO Returns & Exchanges offers multiple pricing tiers to fit different business needs: Return Guard: Free, Starter: $23 / month, Premium: $147 / month, Pro: $297 / month.

Is ReturnGO Returns & Exchanges easy to set up?

Yes, ReturnGO Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

This app took the place of Return Magic for our company, and it was very easy to train the team on. Customer service is always quick to respond and help out. Also quick to address suggestions. Customer experience seems to be very good from the front end. Show more

December 19, 2023
5.0

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December 6, 2023
5.0

Fantastisk support - de svarer hurtigt og udførligt på alle de udfordringer vi har haft. Show more

November 22, 2023
5.0

We've found the returns app to be a valuable tool that simplifies our return process and enhances our efficiency. It's incredibly user-friendly, and we would recommend it to others. The help center is also quick and effective. Show more

October 19, 2023
5.0

This month, we began transitioning from Returnly to ReturnGO. Despite this being a significant undertaking for ReturnGO, they provided us with exceptional customer service, displaying professionalism and care. As for the app itself, we have encountered a few technical difficulties (which is to be expected when migrating to a new app), but their live chat assistance has been invaluable in resolving our issues. So far, so good. Show more

October 6, 2023

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