Rep AI: ChatGPT Concierge

Rep makes it so that we can have customer service chat available 24/7 and has led to a significant amount of add to carts and conversions! Would love to see it have more truly AI capabilities! Show more

This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support! Show more

This app (and the team behind it) is amazing! Once set up, this chatbot proves to be a low-maintenance solution that greatly benefits our customers and boosts our revenue effortlessly. The app's functionality is awesome. It seamlessly assists our customers in navigating our website, tracks their activity, and even recognizes when they are about to leave. At that critical moment, the chatbot proactively engages the customer by offering a discount code or the option to contact support. This feature has proven incredibly effective in retaining customers who may have otherwise left without making a purchase. One of the most impressive aspects of this app is how it has empowered our customer support team. By addressing basic questions and providing instant assistance, the chatbot has significantly reduced the workload on our support team. This allows them to focus on more complex and unique customer inquiries, ensuring a higher level of service overall. They just released ChatGPT integration that scans the website and if the customer has a question: what is it made of or similar it will scan the page and provide the answer. Like a real sales associate! The analytics dashboard is amazing too. It allows us to gain valuable insights into customer behavior, preferences, questions that weren't answered by AI, and more. With this data at our fingertips, we can make informed decisions to further optimize our website and enhance the overall customer experience. In terms of results, this app has exceeded our expectations. It has successfully resolved an impressive 94% of all customer requests last month. Moreover, it has generated substantial revenue on autopilot, bringing in an average of $5-6k every month. The RepAI team is amazing, it feels like they work at our company, and any questions we have is being taken care of in the shortest time possible. They have been consistently attentive, responsive, and willing to help us fine-tune the chatbot's flows to suit our specific needs. We highly recommend RepAI Show more

It's difficult to put into words how incredible the Rep AI platform truly is. It has completely revolutionized both our work processes and our customers' experiences. Our conversion rate has significantly improved as a result. We can't recommend it highly enough. Show more

With Rep terra20 has been able to exceed our customrs experience expectations when it comes to customer service and online shopping, making our store easy ato navigate. I recommend 100% Rep AI for any e-commerce business Show more