SC Product Options

I needed this APP for my Homepage.. I downloaded it and i was so confused because there was so much things! But it's good that you have great support. Jericho helped me a lot and was really nice to me! Thank you for this great app! And Jericho .. Thank you =) Show more

I never write negative reviews without doing everything in my power to resolve it with the company first. Unfortunately my experience with Bold Product Options has been one of the most horrendous customer service situations I have ever encountered. No-one replies... ever! This extends well before the COVID-19 situation as well. We had the app working perfectly on our website for a long time then it stopped working and they re-applied the settings but not as it was setup previously and now it is a mess. There is coded text appearing against some products and the options are appearing against all products when it should only be linked to certain tags. It is causing us no end of customer service issues and I have emailed Bold more times than I care to count but no-one ever replies. I am more than happy to revisit this review if someone can please help me ASAP to resolve the issues with your app that we are experiencing.

We are using this up to show extra options on product page but I am very disappointed because app does not sync well and I have to do that all the time manually. Also can not sync all collections I have so I can not put 2000 product in collection, I have to add product manually each time I need options which takes forever.

*The BEST product customization app* I thought I reviewed this app already but I guess I haven't! Was on support with Carter and he prompted me to write one so here I am. I've been using this app for a few years and ran in to several issues throughout and the team at Bold are always there to help. I have a ton of complicated options on my shop and they've always been quick to help me fix, troubleshoot, and even customize some of my options for me. Show more

I've had this app running on my store for about a year and a half now. We offer up to seven options on a single product and we wouldn't be able to offer that to our customers without this app. It does not work like a standard shopify variant because it adds a product sku to the initial product sku instead of modifying a variant sku. Basically, each BOLD option will show up as a separate line item in the customer's check out page. This works great for us as the options relate to swappable products within a bundle and keeps our inventory system very clean. Having conditional logic also allows us to keep the default options simple for new customers but still allows us to offer advanced options for returning customers offering even more product customization without overwhelming customers. Best of all, however, is their support. They DO NOT nickle and dime you for reasonable customization to their code. Working with one of their support techs is both quick and pleasant. I see no reason to look into other product option apps. Show more