SC Product Options

The communication and support provided by BOLD have been absolutely brilliant. I have had numerous conversations with the support team member and she has gone over and above to help me figure out my variants and solve my product page layout issues. I can't thank them enough. Real people at the end of the email and willing to help. Thank you, so much.

Can't apply options modularly; have to make a whole new set for an item if it has just one tiny difference. If you have a large catalogue with variations expect to be reinventing the wheel over... and over... and over. Changes made in app can take 30 minutes to appear on the site, or not appear ever and require developer intervention (this is a showstopping problem! Especially combined with...) Conditional logic stops working on random widgets of random products and need to be caught, unset/reset in app, typically when a customer takes the time to notify us that something isn't working right. Setting up conditional logic requires visiting two separate places in the app, which is slow and tedious. Ridiculous design choice really. Why two stars? We came from Infinite options, and this was a huge step up from that. We used this and dealt with its shortcomings for over a year. For those weighing options, give W3 Product Options a shot. The staff replied to us within minutes while they were open, with a well thought-out response, and a comprehensive fix from the get-go. Since getting everything situated just right we've had absolutely zero snags that weren't us setting something wrong (redoing the logic on our site was a >24 hour effort, we were exhausted). Their backend is better designed, widgets more functional, whole system works faster. They allow options to be assigned to products a la carte, which has netted us insane gains on upsell efforts, enough to pay for their monthly subscription ,multiple times over, daily. Show more

I've been using this app a little over a year. At first, I felt this app was too expensive but over time it has been very valuable. I only use it for one product, my best seller, and the options for customization that it provides are great for making sure my customers get exactly what they want. When I recently switched themes, the Bold team made it so easy. Two times now I have needed their help with code customization issues and both times they have fixed everything on the back end very quickly, making it stress-free for me. Worth the cost! Show more

A friend of mine showed me this app and since then I use it.What a great app, I absolutely love it. It improves my store so much. Show more

The product meets our needs. Some difficulties to configure it but I could count on the help of the support. More importantly, the support is excellent. Quick response, they really listen. They have provided a quick and efficient solution every time! And they are very nice. Thanks to Mona and Alina and all the other team members for your kindness and efficiency! Show more