PostCo Returns & Exchanges
PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells. Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience across your full product catalogue - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience across your full product catalogue - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! more Use AI to detect signs of return fraud Reduce refunds with bonus credit and instant exchange Upsell with exchanges for higher-value items Unlimited return rules and workflows to optimize your returns process Access built-in analytics and customer insights
Key Features
- Advanced analytics capabilities
- Advanced workflow capabilities
- Advanced customer capabilities
Shopify App Installs
No install data available
Pricing Plans
Basic
20 returns/month, 1 location, 1 carrier, Same product exchange, Auto refunds and store credit
Choose PlanPro
All Basic, 100 returns/month, 2 locations, Unlimited carriers, Unlimited workflows, Advanced exchange, International returns, Instant exchange
Choose PlanPremium
All Pro, 300 returns/month, Unlimited locations, Higher-value exchanges, Bonus credit, Apps integration, Questions & insights, Priority support
Choose PlanPlus
All Premium, 600 returns/month, ERP and WMS integrations, Custom integrations, Dedicated accounts manager
Choose PlanFrequently Asked Questions
What is PostCo Returns & Exchanges?
PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells. Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience across your full product catalogue - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience across your full product catalogue - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! more Use AI to detect signs of return fraud Reduce refunds with bonus credit and instant exchange Upsell with exchanges for higher-value items Unlimited return rules and workflows to optimize your returns process Access built-in analytics and customer insights
How much does PostCo Returns & Exchanges cost?
PostCo Returns & Exchanges offers multiple pricing tiers to fit different business needs: Basic: $49 / month or $529.20/year and save 10%, Pro: $129 / month or $1,393.20/year and save 10%, Premium: $239 / month or $2,581.20/year and save 10%, Plus: $479 / month or $5,173.20/year and save 10%.
Is PostCo Returns & Exchanges easy to set up?
Yes, PostCo Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
PostCo is effective and efficient, it is simplifying the online returns process, user friendly, and hassle- free experience for customers. Show more
Postco has really helped me to streamline my returns process. The installation was extremely easy and they go above and beyond to help you with your queries. I would definitely recommend PostCo to anyone who wants a professional and organised returns system for their online store. Show more
We have been using PostCo for about 2 months so far and couldn't be happier. The app runs smoothly and the response from customer service has been amazing. Highly recommend. Show more
App is absolutely great and the customer service, Aisyah more specifically, is amazing amazing amazing. We've used other tools in the past but none are as slick as Postco. Would highly recommend! Show more
I can't say enough good things about Postco!! We just signed up. By the way, I have tested, demo'd many return programs like returnly, aftership, loop, and this is the solution I have chosen in terms of cost effectiveness, and automation, as well as compatibility with gorgias as a help desk. The brand end of Postco is very intuitive and thoughtful, with very simple front end yet POWERFUL features built in on the back end to help you control your returns. Aisyah was beyond helpful in setting up Postco. The software does allow for automatic returns. I definetly recommend the app, and her as a success manager, she went above and beyond! Theres a lot of tweaks I was trying to do on my own, but I learned so much just walking through the set up and fixing things with her. Show more
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