ParcelWILL Returns & Exchange
Improve your returns process by incentivizing exchanges and providing a self-service returns portal. ParcelWILL (formerly ParcelPanel) Returns and Exchanges simplify the returns process with an automated return portal, easy return label generation, and AI-powered analytics for a seamless post-purchase experience. ParcelWILL (formerly ParcelPanel) Returns and Exchanges simplify the returns process with an automated return portal, easy return label generation, and AI-powered analytics for a seamless post-purchase experience. more Exchanges for different items and flexible refunds (store credit, gift card) Self-service returns portal and email notifications to drive customer loyalty Unlimited carrier integrations for better return label rates and free pickup Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri Built for Shopify & Auto-tracking return shipment status
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Key Features
- Advanced integration capabilities
- Advanced analytics capabilities
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
No install data available
Pricing Plans
Free
6 returns per month, Manage returns in one place, Branded return page, Return labels, Multi-language, Return rules, Email notifications
Get Started FreeEssential
All Free features, Flexible customizable refund solutions, Flexible exchanges, Restocking fee and return shipping fee, Better rate labels, Embedded return page, Customer account return widget, Customize page domain
Choose PlanEssential
All Free features, Flexible customizable refund solutions, Flexible exchanges, Restocking fee and return shipping fee, Better rate labels, Embedded return page, Customer account return widget, Customize page domain
Choose PlanProfessional
All Essential features, Exchange upsell, Unlimited carrier connection, Free pickup, Workflows, Auto-track return shipment status, Returns advanced analytics, Onboarding support
Choose PlanProfessional
All Essential features, Exchange upsell, Unlimited carrier connection, Free pickup, Workflows, Auto-track return shipment status, Returns advanced analytics, Onboarding support
Choose PlanEnterprise
Returns webhooks, Custom integrations, Advanced analytics, Dedicated priority support, Customer success manager
Choose PlanEnterprise
Returns webhooks, Custom integrations, Advanced analytics, Dedicated priority support, Customer success manager
Choose PlanFrequently Asked Questions
What is ParcelWILL Returns & Exchange?
Improve your returns process by incentivizing exchanges and providing a self-service returns portal. ParcelWILL (formerly ParcelPanel) Returns and Exchanges simplify the returns process with an automated return portal, easy return label generation, and AI-powered analytics for a seamless post-purchase experience. ParcelWILL (formerly ParcelPanel) Returns and Exchanges simplify the returns process with an automated return portal, easy return label generation, and AI-powered analytics for a seamless post-purchase experience. more Exchanges for different items and flexible refunds (store credit, gift card) Self-service returns portal and email notifications to drive customer loyalty Unlimited carrier integrations for better return label rates and free pickup Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri Built for Shopify & Auto-tracking return shipment status
How much does ParcelWILL Returns & Exchange cost?
ParcelWILL Returns & Exchange offers multiple pricing tiers to fit different business needs: Free: Free, Essential: $20 / month or $192/year and save 20%, Essential: $29 / month or $276/year and save 21%, Professional: $59 / month or $552/year and save 22%, Professional: $99 / month or $948/year and save 20%, Enterprise: $239 / month or $2,268/year and save 21%, Enterprise: $299 / month or $2,868/year and save 20%.
Is ParcelWILL Returns & Exchange easy to set up?
Yes, ParcelWILL Returns & Exchange is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
I am a new store owner and decided to choose Parcel Panel because they offer a free plan for new owners. The app is so user friendly, and already has built in templates for returns that makes the process very easy for a newbie. And I was able to contact the company via chat and they answered very quickly and assisted under a minute. I am very pleased with the service and am excited to partner with them as I grow my new store. Show more
Great app! Excellent support. Highly recommended! Show more
I just installed the app and asked Kath for help with a few adjustments. She was very helpful and quick. Thank you Kath Show more
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