Navidium Shipping Protection

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I was in the midst of cancelling my then existing shipping insurance company, for a number of reasons, including upsetting my customers and refusing to answer my quests vis email. I was fortunate enough to find Navidium. I set up an appointment and even recorded the conversation; to insure I heard everything correctly, to either sign up or go without any type of shipping insurance options. Therese from Navidium, asked me about my current circumstances and then provide me with a full explain on all the features that Navidium app provides… In her demonstrated, she showed me a number of current merchants using the system, along with options and most importantly answered all my questions. Additionally, without me asking, she provided me with several ways to communicate with Navidium, in case the need arises. It been a little more than a month since I joined Navidium, I would high suggest anyone using other shipping insurance system to take the time and take a strong look at Navidium, you’ll want to use their app. Show more

Navidium is an absolute must have for our DTC Shopify store. Expert onboarding and set it and forget it. We have a terrific opt in rate and its great peace of mind for our customers. Don't hesitate...I was afraid to offer this product at first and I have no idea why now. Its a total no brainer! Show more

Navidium works great and the support has been quick and efficient. More than offsets the cost of having a no questions asked guarantee on our shipments. Show more

I'm so glad I found Navidium! I switched from Route to them over a year ago and it's the best decision I made. Not only is it easy to setup and the service is spot on, the process of customer service with my clients is much easier. They don't need to go through another company for service if their parcel is damaged, missing, etc. They deal directly with my company and the added human touch is a plus. Thank you for creating this for us business owners! Show more