Shipping Protection ‑ Navidium
Shipping protection or package protection program designed to be managed in-house with no rev share. Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an insurance company, and do NOT underwrite plans.) You keep 100% of what is collected, and route shipping protection premiums to yourself instead of having a shipping insurance provider in the middle. What is left becomes profit. Upsell digital products, order protection, upsell cart checkout including subscriptions. Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an insurance company, and do NOT underwrite plans.) You keep 100% of what is collected, and route shipping protection premiums to yourself instead of having a shipping insurance provider in the middle. What is left becomes profit. Upsell digital products, order protection, upsell cart checkout including subscriptions. more Offset the cost of lost & damaged shipments with digital products cart upsell. Keep all the shipping protection fees, and add margin when claims are low. Includes reporting, control on pricing, claims portal, 1 click refunds/reorders. Route insurance protection fees back to you & increase your conversion rate. Integrates: Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud
Key Features
- Advanced reporting capabilities
- Advanced customer capabilities
Shopify App Installs
Pricing Plans
Free
Up to 50 Orders a Month, Automatic Installation + Expert Support, Claims Portal + Automated Claims, Shipping Protection Dashboard, No Rev Share. You 100% of collected fees, Compliant Auto Opt In Widget for Cart
Get Started FreeEssential
Up to 500 Orders a Month, Free Expert Installation, Live Chat Support, Claims Automation + Portal, Integrations with Subscriptions, Auto Fulfillments, No Rev Share. You 100% of collected fees
Choose PlanGrowth
Up to 1000 Orders a Month, Free Expert Installation, Live Chat Support, Claims Automation, Claims Portal, Auto Fulfillments, No Rev Share. You 100% of collected fees
Choose PlanEnterprise - Plus
Unlimited Orders, Free Expert Installation, Shopify Plus Checkout Widget, Live Chat Support, Claims Automation, Claims Portal
Choose PlanFrequently Asked Questions
What is Shipping Protection ‑ Navidium?
Shipping protection or package protection program designed to be managed in-house with no rev share. Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an insurance company, and do NOT underwrite plans.) You keep 100% of what is collected, and route shipping protection premiums to yourself instead of having a shipping insurance provider in the middle. What is left becomes profit. Upsell digital products, order protection, upsell cart checkout including subscriptions. Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an insurance company, and do NOT underwrite plans.) You keep 100% of what is collected, and route shipping protection premiums to yourself instead of having a shipping insurance provider in the middle. What is left becomes profit. Upsell digital products, order protection, upsell cart checkout including subscriptions. more Offset the cost of lost & damaged shipments with digital products cart upsell. Keep all the shipping protection fees, and add margin when claims are low. Includes reporting, control on pricing, claims portal, 1 click refunds/reorders. Route insurance protection fees back to you & increase your conversion rate. Integrates: Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud
How much does Shipping Protection ‑ Navidium cost?
Shipping Protection ‑ Navidium offers multiple pricing tiers to fit different business needs: Free: Free, Essential: $29.99 / month, Growth: $49.99 / month, Enterprise - Plus: $99.99 / month.
Is Shipping Protection ‑ Navidium easy to set up?
Yes, Shipping Protection ‑ Navidium is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Good app with a good CS team. I had issue setting up their product and they quickly booked a call with me to assist me. I recommend their solutions
Very happy with the app overall and the support has been amazing. Would definitely recommend.
Was great while it worked, however, our checkout stopped working about 3 weeks into using it which one of our staff noticed after hours due to a slew of customer support requests. It has since been over 8 days with Navidium "looking into it", and still no sign of it being fixed. I will modify this review in the event it is ever fixed, but had our staff member not noticed we would have lost almost tens of thousands of dollars.
We have been using this for a while, but now they changed their interface so when you go to Shopify then click on this app, it takes you to a log in page. But we don't have a login - we've never had one. You just go to shopify then click on the app. But now it wants your login, and there is no reset button. Okkkkk so you go to the website to look for help. There is nowhere to create a login, only to buy another subscription. Okkk so go to the help page. Well that routes you to the home page. OMGGGG. Ok back to the login interface. there is a button to go back to the old experience. Laugh-cry! that takes you to an error page. So essentially we are all locked out of this app. Their very expensive front end website is clearly designed for impressing investors but the dang product does not work. No way to log in, create a log in, or contact them. Very frustrating. It's like a bad joke!! How much have they fundraised? They had NOBODY check to see if the new interface actually works?
Sorry I don't like to share less than 5 star reviews but this app is too complex to set up on your shopify store. Doesn't work as it should be. No live Customer support available for Australia who can help to set up so I gave up and switched to other app which was simple to set up within 1 min and working within straight away of activation. Show more
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