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Narvar Return and Exchange

4.4(Reviews)

Protect your revenue by transforming refunds into exchanges with our return platform. Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business. Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business. more Save sales and retain revenue with adaptable exchange options and store credit. Improve customer experience with industry-leading and convenient return options. Manage complexity and make smart decisions with returns intelligence.

About Narvar Return and Exchange

Protect your revenue by transforming refunds into exchanges with our return platform. Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business. Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business. more Save sales and retain revenue with adaptable exchange options and store credit. Improve customer experience with industry-leading and convenient return options. Manage complexity and make smart decisions with returns intelligence.

Key Features

  • Advanced sales capabilities
  • Advanced customer capabilities

Shopify App Installs

Daily App Installs (Last 30 Days)
Total: 2,345
669 installs
669
Mar 16
504 installs
504
Mar 17
9 installs
Mar 19
717 installs
717
Mar 20
227 installs
227
Mar 21
19 installs
Apr 24
3 installs
Apr 25
6 installs
Apr 26
4 installs
Apr 27
3 installs
Apr 28
5 installs
Apr 29
8 installs
Apr 30
6 installs
May 1
12 installs
May 2
62 installs
May 3
7 installs
May 4
84 installs
May 20

Frequently Asked Questions

What is Narvar Return and Exchange?

Protect your revenue by transforming refunds into exchanges with our return platform. Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business. Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business. more Save sales and retain revenue with adaptable exchange options and store credit. Improve customer experience with industry-leading and convenient return options. Manage complexity and make smart decisions with returns intelligence.

How much does Narvar Return and Exchange cost?

Narvar Return and Exchange offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.

Is Narvar Return and Exchange easy to set up?

Yes, Narvar Return and Exchange is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Updated review (2023.05.24) We've been using Narvar for a couple of years now, and their team has made a lot of great improvements within the past several months. First, I got a little sneak peek of their new customer interface and it's wonderful. The new customer interface is a lot easier to use/navigate. I can't wait for this new UX|UI to be fully rolled out. We added CS options to our return reasons and we're happy that we can now hide these from customers. It's great that our CS agents now have the option to create a return on the order page in Shopify. Also, their customer support team has been amazing. Shout out to Harrish who is always helpful and responsive. Our experience with Narvar started out on a rough patch, but we are very happy to see that they are making great improvements. Interestingly, it is the only Return App so far that has been able to create solutions for our complex returns issues. Show more

May 24, 2023
5.0

Our experience with Narvar has been exceptional. The platform has been invaluable to our team by streamlining the returns and refund process, making us more efficient as a company and enhancing our reputation for reliability and trustworthiness. Although there is still room for improvement within the platform, the attention provided by Narvar's Customer Success team has been outstanding. Their exceptional support has helped us resolve issues quickly and efficiently. Show more

March 23, 2023
5.0

The Narvar Shopify app has proven to be an integral tool in improving our returns process. The features are robust and customizable, and while not everything has been an easy default connection due to our huge catalogue and many business case nuances, the support team has been a fantastic resource in navigating the tool and directing us towards solutions to fit our needs to continually improve and automate our processes. We were also very impressed with the recent integration with Klaviyo, which we're just beginning to scratch the service of. Overall, very happy with the app and even happier with the support we've received to make the app work best for us. Show more

July 28, 2022
5.0

Narvar is the best returns solution for us. We were able to automate the process very well. It is possible to receive returns from different countries. All of them are processed internally in the same way. Our employees can use the app to speed up the returns processing a lot. I can only recommend the system! Show more

July 19, 2022
5.0

Narvar Returns & Exchanges offers a lot of flexibility in building a custom experience suited for your store, with all messaging and rules open to tweaking. If things get confusing, their support team is extremely responsive and thorough! Analytics is also thorough and easy to compile, which has helped us monitor our return rates on a product level. Show more

July 14, 2022

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