Monster Cart Upsell+Free Gift

Great customer service, very quick to reply and they have all the answers. Charlene in particular was very helpful, thanks!

So far we're loving it! We had a minor issue with a gift with purchase promotion we were running but the issue was swiftly resolved by the customer service team and our campaign was up and running asap.

Monster Cart Upsell is by far the smoothest experience I’ve had on Shopify. The setup was almost too easy – it literally took me just a few minutes to get it up and running, with no need to mess around with code or complicated settings. What really blew me away was the customer support. I had a small question about customizing the design, and their support team replied almost instantly – super friendly and helpful. They provided clear guidance and helped me get everything just the way I wanted. The cart itself? It looks amazing. Super modern, clean, and very detailed – everything from product add-ons to discounts and custom messages blends perfectly into the cart design. My conversion rate has already gone up, and the whole shopping experience feels much more premium for my customers. If you're on the fence – just install it. You won’t regret it. – Happy store owner

Have been emailing them a technical question a few times over the last week or so and getting radio silence... support is really not great compared otot other shopify apps

Disappointed, got minimal support from recent issue which affected our business and we lost out on sales due to customer frustration. There was an issue with the cart refresh, and it ended up affecting product pages where the customer was sent back to the homepage. Raised a request twice and even sent a video, but got zero response or update on the situation. Really disappointed. Have moved to an alternate.