MIDA: Heatmap, Replay & Record
Improve shopping experience by better replays, recordings and heat map for watching customer actions MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order. MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order. more Session Recording: replay customer visits on your online store Heatmaps: see what people find most interesting (and not) Analytics: track & report customer data (checkout, add-to-cart & more) Filter recordings by events: abandoned cart/checkout, successful order Optimized for speed: record sessions without affecting your store's performance
About MIDA: Heatmap, Replay & Record
Improve shopping experience by better replays, recordings and heat map for watching customer actions MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order. MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order. more Session Recording: replay customer visits on your online store Heatmaps: see what people find most interesting (and not) Analytics: track & report customer data (checkout, add-to-cart & more) Filter recordings by events: abandoned cart/checkout, successful order Optimized for speed: record sessions without affecting your store's performance
Key Features
- Advanced analytics capabilities
- Advanced customer capabilities
Shopify App Installs
Frequently Asked Questions
What is MIDA: Heatmap, Replay & Record?
Improve shopping experience by better replays, recordings and heat map for watching customer actions MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order. MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order. more Session Recording: replay customer visits on your online store Heatmaps: see what people find most interesting (and not) Analytics: track & report customer data (checkout, add-to-cart & more) Filter recordings by events: abandoned cart/checkout, successful order Optimized for speed: record sessions without affecting your store's performance
How much does MIDA: Heatmap, Replay & Record cost?
MIDA: Heatmap, Replay & Record offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is MIDA: Heatmap, Replay & Record easy to set up?
Yes, MIDA: Heatmap, Replay & Record is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Able to reset the meter once we hit the limit of 400 sessions per month. We just need ed to email the helpline and then they helped. Show more
I have had a very positive experience with this Mida app. It is easy to install and run. The staff are easy to contact and very responsive in case we need any help or clarifications. Also, we are able to reset the meter once we hit the limit of 400 sessions per month. We just need to contact the helpline and then they help us to reset. Overall, an excellent app that we would recommend to all. Special word of thanks to Nguyen Minh Dang as the technician and Jennie as a supporter. Show more
Overall, I have a good experience with this app and the customer service. It is just what I was looking for and is easy to use. Also customer service is so great, Jena Nguyen has been so helpful with answering any questions I have and when I needed to delete my recording sessions she was so prompt and accommodating. I know this is a new app but they really listen to customers' needs and are ready to develop more expected features. I requested a feature that I want to have a filter function when selecting which sessions I want to replay, like I only want to replay the sessions that have "add to cart" action. Jena immediately requested to her team as well as submitted this feature to the new features of the app and will notify me the nearest release date. I am very satisfied with her work and handling of the problem. Thank to the BSS team and I really look forward to the new updates from you guys. It's really worth the wait. Highly recommend this app, install and experience it yourself! Show more
I love this app. It is just what I was looking for and is easy to use. I love that that they started offering new plan options so if your store has a high volume of traffic you are able to record all your visitors. The IP address tracking is an added bonus. I was paying for another app just to get the IP addresses and was able to cancel that app service since this has both recording and IP addresses. Also customer service is so great, June Nguyen has been so helpful with answering any questions I have and when I needed to delete my recording sessions she was so prompt and accommodating. Show more
We were using hot jar but this app is much better. When I had a quesiton about how to figure out how to see the email addresses, Jolie Nguyen was able to help me in a timely manner. There is a lot of potential in this app for improving our stores conversion and seeing how the various customers who are coming to the website are engaging with our content, formatting, offers buttons, videos, information, copy and other things like finding bugs, sticking points, etc. We are gaining more insight into our paid traffic, so it's definitely worth using this technology. Show more
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