StoreCensus
Login as Customer: Support icon

Login as Customer: Support

Unclaimed Listing
Managed by StoreCensus • Not verified
Faster customer support with direct access to any customer account — no password required Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin (or any CRM or helpdesk). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods (Multipass, permissions, or password resets). Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin (or any CRM or helpdesk). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods (Multipass, permissions, or password resets). more Log into customer accounts with one click (with or without Multipass) Place orders, manage carts (persistent cart), and troubleshoot in real time Log in to customer account from any CRM and helpdesk (with API) Track support-related logins for transparency and compliance Compatible with all Shopify plans (Plus not required)
2.0
4 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Login as Customer: Support?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Basic Plan

Free

10 logins/month, Ask customers' consent for login, Reset customers' password to login, Shopify Multipass login compatibility, Login to B2B (new) customer accounts, Recent logins log, Use custom app API endpoints

Get Started Free

Standard Plan

$19 / month or $180/year and save 21%

Unlimited logins, Ask customers' consent for login, Reset customers' password to login, Recent logins log, NO - API, B2B, Multipass compatibility

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Pro Plan

$39 / month or $348/year and save 26%

Unlimited logins, Login to B2B (new) customer accounts, Track orders placed by admin users, Track accounts admin users logged into, Ask customers' consent for login, Reset customers' password to login, Shopify Multipass login compatibility, Use custom app API endpoints

Choose Plan

Key Features

  • Advanced support capabilities
  • Advanced customer capabilities

Customer Reviews

2.0
4 reviews
Anonymous
2026-07-01

CANT LOGIN AS CUSTOMER

Anonymous
2026-04-19

No review text provided.

Anonymous
2023-01-30

This app don't work. I got my own login name and password when I try to log in to a customer. I don't think you have tested this. Also not serious to give a 5 star from your own develop dep.

Anonymous
2023-01-19

Unfortunately, the app didn't work for me. Tried logging in as customer and it kept taking me to a page where I had to login. I've used services like this before, and never had to re-login. I contacted support and have not gotten a response in 5-days.

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 251
23 installs
23
W19
52 installs
52
W20
52 installs
52
W21
20 installs
20
W22
12 installs
12
W23
34 installs
34
W24
5 installs
W25
34 installs
34
W26
5 installs
W27
8 installs
8
W28
5 installs
W29
1 installs
W30

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Login as Customer: Support Market Intelligence

Active Installs

642

Market Penetration

0.0%

of 4,786,323 active stores