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Disappointing Support Experience – Be Cautious I wish I had read the reviews before trying this app. First, there is no demo or one-on-one onboarding—support is offered only via chat, and it can take a very long time to get a response. Most of the replies feel like canned copy-paste answers from documentation, rather than real help. A major issue arose when dealing with parent/child products that already have UPCs but aren't listed on Amazon yet (i.e., needing to create a new ASIN). Support insisted that I apply for a GTIN exemption, which is incorrect—GTIN exemptions are for products that don’t have UPCs, typically generic or private-label items. Trying to explain this was exhausting. After nearly 4 hours of back-and-forth, I gave up. The app shows potential, but the lack of live support (even paid options) makes it very hard to trust—especially for sellers managing thousands of products. If you're in that category, be cautious before committing.

I've been using LitCommerce for a while now, and I have to say, it's a great budget-friendly alternative to other platforms. It's really easy to use and has all the features I need to sync and link my inventory across multiple marketplaces. I can quickly list products, update inventory in real time, and avoid overselling. Everything stays organized, and I don't have to deal with complicated setups. If you're looking for a simple and reliable tool for managing inventory across different sales channels, LitCommerce is a solid choice.

This app is superior to the other integrations we have tried so far. The online chat support has been very helpful. The agents I spoke with were clear, patient with me and have always found me the best answer. We will be running three integrations with LitCommerce and I look forward to the next three months as we gain even more insight and understanding of our options. Pricing is reasonable and very easy to understand.

Customer Service is great and fast. Easy to communicate with them and they always provide answers and other solutions should they not be able to fix something in the app