LeadDyno Affiliate Marketing

I had a $49/mo subscription on autopay and they started charging my card for $149 without my authorization for 10 months until I discovered the discrepancy in my bank account. When I reported it to them, they refused to refund the difference in charges. I gave them several chances to make it right and they continued to refuse, so now I am stuck having to report them to Shopify and contest the unauthorized charges with my bank. Leaddyno's reply is that they sent an email informing of the increase. If they did, that is not good enough. The basic fact is that I did not authorize the tripling of the monthly charges. I had stopped using their service long before this happened, as it was not meeting my needs, and if I had seen an email, it would have only reminded me that I was paying unnecessarily for a service I don't use. They could have stopped providing service if they were not receiving the monthly fee they wanted, but charging the card without permission is unacceptable. Show more

LeadDyno customer support makes using the platform very complicated. We regularly have to double check all information they give in their replies and often even after confirming with them on settings, it is incorrect. I have found they are not likely to take accountability for mistakes they make and instead blame you for "your confusion". Very disappointing. I would not use this system unless you are looking for the most basic of affiliate systems and are willing to audit payments regularly to make sure they are paying out correct commissions. Show more

If you're using multiple methods of driving traffic to your site, DO NOT use this app. We've increased our add spend & SEO efforts and Lead Dyno wants to charge me more for these efforts. They charge based on overall traffic, which is unethical in my opinion. Show more

When i first downloaded the app I was so overwhelmed. I had no clue where to start. Marcel was amazing with the customer service and helped me figure out everything! I will be staying with LeadDyno Show more

I use Lead Dyno to manage our company's affiliate program. We have over 50 affiliate partners with our small company. But, they are all dedicated brand ambassadors. I like how easy it is for folks to sign up to be an affiliate through lead dyno, and it's also very easy to pay them through PayPal. I do, however, wish that there was an easier or more obvious way to track lead attribution. It's difficult to see which affiliates are driving the most traffic, and where unique visitors drop off from our site. Show more