Klaviyo Reviews

This app and service will be brilliant, when it's completely ready. Now it lacks a lot of translations, such as Finnish, which means it cannot be used in local shops. Would also like the possibility to do custom CSS to match the widget with the webshops design. Thank you Klaviyo for creating this. Will look forward to it when it's more complete. And if you need help with translations to Finnish or Swedish, let me know :) Show more

Tried the app, as the price and integration with Klaviyo Emails was attractive. Really like the simple offering of both the apps and it only makes sense for Klaviyo to offer a reviews app. With that said, the app is still not robust enough for us to switch over. There needs to be more design, customizations available in order to fit in with our stores (like not having grey divider lines). There also needs to be more customization availability for review form. It's pretty basic. Will gladly make the switch later on once the app is better improved to compete with other apps like Loox. Show more

It's really nice that Klaviyo has reviews now as I trust and really like Klaviyo. The only problem is, the app is really bad. I know it's new but it shouldn't really be released to the public and they charge for it even when it's bad. For what you get, £25 per month is quite expensive for stores that do over 250 orders per month. Unable to easy upload review images and review images wasn't uploaded when imported either so I have to go through manually for each. Unable to edit the star rating text. Currently it says "ratings " next to the stars on product page. All other review apps allow the ability to edit this with ease. The lack of customisation is disappointing. I left my previous review app for this as I believed in Klaviyo. Show more

Rather limited options to change style, e.g. Font-style, font-size, size of stars. Reviews don't seem to be synced back to Shopify so you have to replace the original shopify rating-stars (the Klaviyo stars are way too large, you also can not change this). In general great ideas about functionality features. Show more

I was so happy that Klaviyo announced this feature! The price plan is awesome, the settings are easy to understand and it works well on every theme I believe. What's still missing is that the reviews don't display the uploaded pictures from the customer. This is a big miss because most of the time the image is more important than the entire review. Another thing that is not working well is when you use the all reviews widget they are not displayed chronologically. It's literally mixing new and old reviews which from the customer end may look strange. I know the feature is new, and that's why I wanted to share my feedback. I hope the Klaviyo team will fix those main things! We love Klaviyo and I really like their decision to create this feature! Show more