Judge.me Product Reviews App

Incredibly frustrating experience. I have spent over 8 hours trying to get Judge.me to work. Your support claims to be 24/7 — it’s not (or if it is, it’s buried so deep I couldn’t find it when I needed it most). I tried watching the "10-minute tutorial" — the first thing the narrator says is “over the next 15 minutes,” but the video is actually 8 minutes long. That’s not just confusing — it breaks trust right away. And let’s not even start on the funereal background music. The video and onboarding are created from Judge.me’s point of view, not the user's. I just wanted to import my reviews and display them on my product page — something that should be simple, but was anything but. The UI lacks clear steps, the documentation assumes you already know how the platform works, and there’s zero in-context help. If your app is going to market itself as beginner-friendly, it needs to deliver actual step-by-step onboarding, accessible support, and clear, user-centered design. As it stands, this has been one of the most exhausting app experiences I’ve had on Shopify. AND when you go to the website Judge.me it says Customer support 24/7 expert support, 5* rated IT IS A DEAD LINK!!!

Really easy way to prompt customers to place reviews and display them on our site via widgets to add social proof to our products! The free plan is really great, plus I got a very quick response via their chat when I had a query. Definitely more than happy with this app!

Nice and easy to use. Great customer service.

I have been using this app for a while. Displays my product reviews just like I want. When I contact support for help they went above and beyond to make sure what I needed was done. Thank you Han! Great app and great team.

Immediate customer service available, the live agent helps me alot