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Shopify Inbox

4.7(Reviews)

Acquire new customers and close sales by connecting with shoppers in chat. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. more Add chat to your store with a seamless workflow in Shopify. Answer questions quickly with AI-powered suggested replies. Quickly understand who customers are with profile and cart details. Send product recommendations, photos, and discounts without leaving the chat. Automate greetings, contact capture, and FAQs to save you and your buyers time.

Key Features

  • Advanced workflow capabilities
  • Advanced sales capabilities
  • Advanced customer capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 438,664
222,711 installs
222711
Mar 10
204,220 installs
204220
Mar 17
2,637 installs
Apr 21
9,074 installs
Apr 28
22 installs
May 5

Frequently Asked Questions

What is Shopify Inbox?

Acquire new customers and close sales by connecting with shoppers in chat. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. more Add chat to your store with a seamless workflow in Shopify. Answer questions quickly with AI-powered suggested replies. Quickly understand who customers are with profile and cart details. Send product recommendations, photos, and discounts without leaving the chat. Automate greetings, contact capture, and FAQs to save you and your buyers time.

How much does Shopify Inbox cost?

Shopify Inbox offers flexible pricing options. Please visit the Shopify App Store for the most current pricing information.

Is Shopify Inbox easy to set up?

Yes, Shopify Inbox is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

No review text provided.

May 14, 2024
4.0

No review text provided.

May 14, 2024
5.0

No review text provided.

May 14, 2024
4.0

pas mal

May 13, 2024
5.0

Shopify Inbox: The Ultimate Communication Tool for E-commerce Success As an e-commerce business owner, I constantly search for tools that streamline operations and enhance customer interactions. Shopify Inbox is a standout solution that has revolutionized how I connect with my customers. This innovative tool integrates seamlessly with my Shopify store, allowing real-time conversations that drive sales and build customer loyalty. The user interface is remarkably intuitive, making it easy for anyone on my team to pick up and use effectively. We can manage conversations from multiple channels in one place, ensuring no customer query goes unanswered. Shopify Inbox's smart features, like automated responses and customized greetings, allow us to maintain a personal touch without compromising efficiency. What truly sets Shopify Inbox apart is its direct impact on our sales. The app provides insights into customer interactions, helping us understand what drives purchases. This data is gold, enabling us to tailor our approach and convert inquiries into sales more effectively. Additionally, the mobile app is a game-changer. It means I can manage customer interactions on-the-go, ensuring that our customer service is always responsive and proactive, no matter where I am. Overall, Shopify Inbox is an indispensable tool for any Shopify store owner looking to enhance their customer engagement and boost their sales. It's more than just a messaging tool; it's a comprehensive solution that has helped us grow our business and maintain a competitive edge in the bustling e-commerce landscape. If you're looking to elevate your customer service and increase your sales, I cannot recommend Shopify Inbox highly enough. Its much better than the chat bots we have had in the past, dont get me wrong they are great but this way has a much more personal touch.

May 13, 2024

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