Shopify Inbox
Acquire new customers and close sales by connecting with shoppers in chat. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. more Add chat to your store with a seamless workflow in Shopify. Answer questions quickly with AI-powered suggested replies. Quickly understand who customers are with profile and cart details. Send product recommendations, photos, and discounts without leaving the chat. Automate greetings, contact capture, and FAQs to save you and your buyers time.
Key Features
- Advanced workflow capabilities
- Advanced sales capabilities
- Advanced customer capabilities
Shopify App Installs
Frequently Asked Questions
What is Shopify Inbox?
Acquire new customers and close sales by connecting with shoppers in chat. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. more Add chat to your store with a seamless workflow in Shopify. Answer questions quickly with AI-powered suggested replies. Quickly understand who customers are with profile and cart details. Send product recommendations, photos, and discounts without leaving the chat. Automate greetings, contact capture, and FAQs to save you and your buyers time.
How much does Shopify Inbox cost?
Shopify Inbox offers flexible pricing options. Please visit the Shopify App Store for the most current pricing information.
Is Shopify Inbox easy to set up?
Yes, Shopify Inbox is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Shopify chat support has transformed the way we interact with customers. The speed and efficiency of the service allow us to resolve queries on time, generating a good customer experience. This channel not only improves our communication, but also strengthens the trust and loyalty of our customers. Highly recommended for any business looking to optimize their customer service!
je recommande cette application, parce que les messages sont rapides et securises. Mais jaurais voulu l option de pouvoir traduire les messages en d autres langues
Nos gusta bastante, se trabaja cómodo solo que sería mucho mejor poder enviar archivos adjuntos, no sé porqué nosotros no podemos hacerlo.
Easy to use and get notifications from customers per set-up
It's generally excellent. The only issue is that it doesn't work flawlessly in Chrome or Edge. It works fine in Firefox. If the bugs causing it to not work perfectly in Chrome and Edge could be sorted out, it would be brilliant. Separately, it would be good if the message sound in the app on an iPhone could be edited as, for me, it's a bit quiet, so it is easy to miss a chat
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