StoreCensus
Shopify Inbox icon

Shopify Inbox

4.7(Reviews)

Acquire new customers and close sales by connecting with shoppers in chat. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. more Add chat to your store with a seamless workflow in Shopify. Answer questions quickly with AI-powered suggested replies. Quickly understand who customers are with profile and cart details. Send product recommendations, photos, and discounts without leaving the chat. Automate greetings, contact capture, and FAQs to save you and your buyers time.

About Shopify Inbox

Acquire new customers and close sales by connecting with shoppers in chat. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. more Add chat to your store with a seamless workflow in Shopify. Answer questions quickly with AI-powered suggested replies. Quickly understand who customers are with profile and cart details. Send product recommendations, photos, and discounts without leaving the chat. Automate greetings, contact capture, and FAQs to save you and your buyers time.

Key Features

  • Advanced workflow capabilities
  • Advanced sales capabilities
  • Advanced customer capabilities

Shopify App Installs

Daily App Installs (Last 30 Days)
Total: 438,664
222,711 installs
222711
Mar 16
136,615 installs
136615
Mar 17
1,497 installs
Mar 19
49,612 installs
49612
Mar 20
16,471 installs
Mar 21
25 installs
Mar 22
539 installs
Apr 24
669 installs
Apr 25
715 installs
Apr 26
714 installs
Apr 27
754 installs
Apr 28
734 installs
Apr 29
866 installs
Apr 30
953 installs
May 1
1,746 installs
May 2
2,854 installs
May 3
1,167 installs
May 4
22 installs
May 5

Frequently Asked Questions

What is Shopify Inbox?

Acquire new customers and close sales by connecting with shoppers in chat. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. more Add chat to your store with a seamless workflow in Shopify. Answer questions quickly with AI-powered suggested replies. Quickly understand who customers are with profile and cart details. Send product recommendations, photos, and discounts without leaving the chat. Automate greetings, contact capture, and FAQs to save you and your buyers time.

How much does Shopify Inbox cost?

Shopify Inbox offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.

Is Shopify Inbox easy to set up?

Yes, Shopify Inbox is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

3.0

No review text provided.

July 7, 2025
5.0

No review text provided.

July 7, 2025
5.0

It helps me stay in contact with my customers for the most important moments

July 6, 2025
5.0

No review text provided.

July 5, 2025
4.0

Let's merchants keep in touch with their customer base. Easy to use.

July 5, 2025

Target Millions of High-Quality Shopify Stores

StoreCensus gives you precise targeting to millions of Shopify stores. Spend less time guessing, more time connecting.

Discover StoreCensus