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Grapevine Post Purchase Survey

5.0(Reviews)

Post purchase survey and NPS surveys with unlimited responses for customer insights at scale Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets. Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets. more Attribution surveys to see which marketing channels really drive customers Unlimited post purchase, CSAT & NPS surveys built for deep customer insight Advanced targeting and conditions to show surveys to the right customers Powerful survey reporting with filters, segmentation and unlimited responses Integrations that push survey data into your automation and analytics stack

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Key Features

  • Advanced automation capabilities
  • Advanced integration capabilities
  • Advanced analytics capabilities
  • Advanced reporting capabilities

Shopify App Installs

No install data available

Pricing Plans

Complete

$25 / month

Up to 5000 Responses per month, Unlimited Surveys, Checkout Extensibility Compatible, Post Purchase & Onsite Surveys, Multi-lingual Post Purchase Surveys, Surveys on multiple channels, Flow integration to push response data, Fixed, Open Text, Multi-Choice, NPS

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Enterprise

$100 / month

Everything in Complete Plan, Unlimited Responses, Dedicated Account Manager

Choose Plan

Frequently Asked Questions

What is Grapevine Post Purchase Survey?

Post purchase survey and NPS surveys with unlimited responses for customer insights at scale Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets. Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets. more Attribution surveys to see which marketing channels really drive customers Unlimited post purchase, CSAT & NPS surveys built for deep customer insight Advanced targeting and conditions to show surveys to the right customers Powerful survey reporting with filters, segmentation and unlimited responses Integrations that push survey data into your automation and analytics stack

How much does Grapevine Post Purchase Survey cost?

Grapevine Post Purchase Survey offers multiple pricing tiers to fit different business needs: Complete: $25 / month, Enterprise: $100 / month.

Is Grapevine Post Purchase Survey easy to set up?

Yes, Grapevine Post Purchase Survey is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Extremely easy to configure and get up on our site. Also very responsive customer support the one time we had a question. Show more

June 24, 2022
5.0

I love seeing how my customers found us! It's nice to see places i'd never even think off show up! Great app! I used to have a blank field on my order form for customers to put how they found us, this way is MUCH nicer looking and compiles all the results! Happy I found this app!! Show more

March 23, 2022
5.0

Super easy to install and give me insight into where my customers heard about us which is extremely helpful for those using a search engine instead of a partner/affiliate link that we work with. Would recommend it for all stores, extremely valuble. Show more

March 17, 2022
5.0

It's been great for us, very useful in the current cloud of attribution as a DTC brand. Would recommend to all stores. Show more

February 2, 2022
5.0

This is a great tool for our team to use that helps gauge how our customers are finding us. I worked with Steve Jones from their support team and they were very helpful in fine-tuning the design on our ReCharge order confirmation page to match the design I set up for Shopify's order confirmation page. Very grateful for the help and great communication! Show more

February 1, 2022

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