
Grapevine Post Purchase Survey
Capture customer insights with a post purchase survey, NPS & on-site surveys Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? A post purchase survey will enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups. Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? A post purchase survey will enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups. more Discover attribution insights from your survey that optimize marketing spend Multiple post purchase survey question types: Fixed response, open text or NPS Simple setup: Hands on support for post purchase, onsite & point of sale surveys Unlimited surveys, unlimited responses, no branding and founder operated Target checkout surveys to new, returning or all customer in 1 or many languages
Key Features
- Advanced marketing capabilities
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
No install data available
Pricing Plans
Complete
Up to 5000 Responses per month, Unlimited Surveys, Checkout Extensibility Compatible, Post Purchase & Onsite Surveys, Multi-lingual Post Purchase Surveys, Surveys on multiple channels, Flow integration to push response data, Fixed, Open Text, Multi-Choice, NPS
Choose PlanEnterprise
Everything in Complete Plan, Unlimited Responses, Dedicated Account Manager
Choose PlanFrequently Asked Questions
What is Grapevine Post Purchase Survey?
Capture customer insights with a post purchase survey, NPS & on-site surveys Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? A post purchase survey will enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups. Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? A post purchase survey will enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups. more Discover attribution insights from your survey that optimize marketing spend Multiple post purchase survey question types: Fixed response, open text or NPS Simple setup: Hands on support for post purchase, onsite & point of sale surveys Unlimited surveys, unlimited responses, no branding and founder operated Target checkout surveys to new, returning or all customer in 1 or many languages
How much does Grapevine Post Purchase Survey cost?
Grapevine Post Purchase Survey offers multiple pricing tiers to fit different business needs: Complete: $25 / month, Enterprise: $100 / month.
Is Grapevine Post Purchase Survey easy to set up?
Yes, Grapevine Post Purchase Survey is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
We use this app to track attribution for channels outside of paid social (radio, TV, etc) where direct attribution is difficult. Very easy to use and great support when needed. Show more
This app is awesome! It's super easy to use and customize. It's exactly what we were looking for, and we love that it's free since we are a small nonprofit. Show more
Seamless integration and really convenient for customers to leave their post purchase survey. Support is very responsive and helpful as well. Show more
Very good app which integrated nicely to the Thank you page of my store. I used it to ask my customers how they had found the store, providing valuable data as to where to focus my efforts. Support was also quick to respond when I had a question. Definitely recommend! Show more
This app is easy to use and the insights are so valuable for a small business. The developer was very helpful when we wanted customise the look of app to be in line with our current website style - thank-you! Show more
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