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Grapevine Post Purchase Survey

5.0(Reviews)

Post purchase survey and NPS surveys with unlimited responses for customer insights at scale Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets. Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets. more Attribution surveys to see which marketing channels really drive customers Unlimited post purchase, CSAT & NPS surveys built for deep customer insight Advanced targeting and conditions to show surveys to the right customers Powerful survey reporting with filters, segmentation and unlimited responses Integrations that push survey data into your automation and analytics stack

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Key Features

  • Advanced automation capabilities
  • Advanced integration capabilities
  • Advanced analytics capabilities
  • Advanced reporting capabilities

Shopify App Installs

No install data available

Pricing Plans

Complete

$25 / month

Up to 5000 Responses per month, Unlimited Surveys, Checkout Extensibility Compatible, Post Purchase & Onsite Surveys, Multi-lingual Post Purchase Surveys, Surveys on multiple channels, Flow integration to push response data, Fixed, Open Text, Multi-Choice, NPS

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Enterprise

$100 / month

Everything in Complete Plan, Unlimited Responses, Dedicated Account Manager

Choose Plan

Frequently Asked Questions

What is Grapevine Post Purchase Survey?

Post purchase survey and NPS surveys with unlimited responses for customer insights at scale Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets. Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets. more Attribution surveys to see which marketing channels really drive customers Unlimited post purchase, CSAT & NPS surveys built for deep customer insight Advanced targeting and conditions to show surveys to the right customers Powerful survey reporting with filters, segmentation and unlimited responses Integrations that push survey data into your automation and analytics stack

How much does Grapevine Post Purchase Survey cost?

Grapevine Post Purchase Survey offers multiple pricing tiers to fit different business needs: Complete: $25 / month, Enterprise: $100 / month.

Is Grapevine Post Purchase Survey easy to set up?

Yes, Grapevine Post Purchase Survey is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

using this app for our physical store on Savile Row to track where customers discovered us vs walk in trade. Had a few issues at first but dev team quick to sort and offer solutions. Recommended Show more

November 1, 2022
5.0

An excellent application for controlling traffic in the Shopify store. Application settings are easy and intuitive. The analytics are extremely clear. Do I recommend installing it? DEFINITELY! Show more

October 10, 2022
5.0

Relying on just the metrics you see inside your Facebook/TikTok ad account is not enough these days. If you want to know more about where your customer came from, why they bought, or who referred them, install Shopify’s most rated post purchase survey app called Grapevine. It’s a no brainer. 5 min setup, You’ll have a better grip on your business period, who doesn’t want that? Best app for post-purchase , worth the install. Show more

September 2, 2022
5.0

Great app, gives good insights and helps big time. Its one of those apps which is important for us.. Show more

September 2, 2022
5.0

We use this app for a post purchase survey. It was simple to install and easy to use. I like that it helps us get a clearer understanding of how our customers find us. Show more

July 25, 2022

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