GemPages Landing Page Builder

Having a really hard time with page load speeds. I have done everything possible with reducing image files sizes and having both mobile and desktop versions. Removed all JS and other apps. But this I cannot get any of these gem pages to speed up. It takes longer to load than my native theme. This is so embarrassing, I feel sorry for my customers and not getting any help from support. Looks like I will be removing this app. Show more

I have been using GemPages for about a year now and I am beyond frustrated. Our Gempage load time is Over 20 seconds per page. All images optimized. The more pages we made the slower our site became and it wasn't until it was too late that we found the issue. I wish I could post the screenshot of our page load waterfall. Take 8 seconds for gem pages to load, Before... any other script will load. Support was no help at all. In fact they tried to say it wasn't gem pages fault when they could clearly see the 8 seconds of GemPages as #1 load. Still they try to blame JS and 3rd party apps. This is not the case and it is clear to anyone. Use this app if you only need to create one or two pages. Not if you are creating more. Let me explain how bad this is. When I try to search for a file in the theme directory, the page crashes. Gem pages create a system that every page you create will be a new page template file within your theme directory. We we have hundreds of pages and it is has completely crippled our website. But, gempages does not care. Show more

I've been working with Gem for several months, building individual pages and collections. It's far more flexible than my theme. Customer support team has been super helpful whenever I have an issue. Can't thank them enough. Show more

Gem Pages has helped me edit and update the things on my site that I wasn't able to change through the original shopify theme, as well as create and build complete pages from scratch to fit into my site. The Gem Pages support and tech teams (especially Tina) have both been amazing, and extremely helpful. The respond to all of my queries quickly, and work with me (sometimes at great length) to resolve any issues, including adding custom coding - and all as part of their free customer service! 5 Stars well deserved!!! Show more

really nice support, helped me fix some tricky porblems in my store. very polite and professional help Show more