Fraud Control
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Why Choose Fraud Control?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Key Features
- Advanced automation capabilities
- Advanced analytics capabilities
Customer Reviews
Ne bloque absolument rien ! J'ai créé une règle qui devait bloquer les commandes qui ont toujours la même adresse. Le lendemain, 5 nouvelles commandes que je dois rembourser pour risque élevé de fraude. Cette appli ne marche pas. Elle nous fait perdre du temps plus qu'autre chose.
Very simple and safe rules which allows you to cancel high risk orders, charge payments on not high risk and block customers who left high risk orders.
My store is being used to test stolen credit cards. It only blocks high risk transactions. I cannot block medium risk transactions. I've had multiple chargebacks and considering shutting down my store. No help from Shopify.
really hard to use
There is no option to block the whole domain from which the fraudulent transactions / abandoned fake baskets come from. In my case it's @example.com . Multiple different emails from this domain. I cannot possibly block each and every fake email address, I would like to block the whole 'example' domain. Also, there is no option to block specific names/customers.
Frequently Asked Questions
Shopify App Installs
No install data available
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Fraud Falcon ‑ Block Blacklist
Blacklist repeat chargeback customers by email or address. Auto-cancel, refund and restock. Stop chargebacks with a fraud filter you control. Build a chargeback blacklist: block customers by email, name, address, ZIP or IP, or block by Shopify risk level, disposable emails and bot signals. When a fraud rule triggers, choose the action: cancel with automatic refund and restock, hold for review, add tags, or receive email alerts. A setup wizard analyzes your store and suggests fraud rules tailored to your business. Allowlist trusted customers so their orders skip checks automatically. Stop chargebacks with a fraud filter you control. Build a chargeback blacklist: block customers by email, name, address, ZIP or IP, or block by Shopify risk level, disposable emails and bot signals. When a fraud rule triggers, choose the action: cancel with automatic refund and restock, hold for review, add tags, or receive email alerts. A setup wizard analyzes your store and suggests fraud rules tailored to your business. Allowlist trusted customers so their orders skip checks automatically. more Blacklist repeat offenders by email, name, address, ZIP or IP address Build fraud rules with 35+ conditions: risk level, email, shipping country Choose actions: cancel orders, auto-refund, restock inventory, or hold review Setup wizard analyzes your store and suggests rules tailored to your business Allowlist trusted customers so their orders skip fraud checks automatically
Chargeback Specialist
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Spotrisk: Fraud Protection
Spotrisk detects risky orders and verifies buyers to protect revenue and prevent chargebacks Stop worrying about chargebacks and fraud for your ecommerce store. Spotrisk analyzes thousands of data points like website behavior, IP address and buyer contact details to spot and prevent fraud before the order is processed. Join the Spotrisk safety network to access and add to a global ecommerce block list. Like a security camera for your online store, let Spotrisk keep an eye on risky customers and protect your revenue. Stop worrying about chargebacks and fraud for your ecommerce store. Spotrisk analyzes thousands of data points like website behavior, IP address and buyer contact details to spot and prevent fraud before the order is processed. Join the Spotrisk safety network to access and add to a global ecommerce block list. Like a security camera for your online store, let Spotrisk keep an eye on risky customers and protect your revenue. more Automatically detect and flag risky orders Verify buyer purchase with one click so you can ship with confidence Prevent bad actors from future attempts with Smart Blocking Advance rules and block lists to customise Spotrisk to your needs
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Fraud Control Market Intelligence
Active Installs
6
Market Penetration
0.0%
of 4,786,323 active stores