Finaloop

I don't care about the app - I just care about my books being handled accurately while I run my business. They seem to be unable to handle AR on orders received through Shopify. If you process orders (wholesale especially) that are paid later through stripe, check, anything that isn't shopify payment processing, they are unable to handle it. It's almost as though they haven't seen the situation before where balances move out of AR once they're paid. I've been working with support for over a month trying to get this clean for 2023 taxes - well after I paid for the full "cleanup" to move onto their system - and the numbers are still way off. The kicker is that I keep getting messages from their support about things I need to do manually in order to classify and clear transactions. If I wanted to do my own bookkeeping, I would do it on QB for less. As for "real time" advertised, the following quote is the text that's been on my year-end closing page for quite some time. How does this meet the hands-off, real-time ecommerce accounting service that's advertised? "Our team will review the inputs. The process takes up to 2-4 weeks after all data is provided, but it can sometimes take as little as a few days. We will update you if additional info is required." Show more

I am updating my review. Out of frustration on my last review, which was not really the issue on Finaloop but with my banks. Finaloop has gone above and beyond to rectify this for me. I really love the interface and overall seamless integration. They have the best customer support and are there to help. Thank you again Finaloop team. Show more

Truly amazing! I don't review much and will sound like a fanboy here because I am. I want to help these guys all I can because they are great. Finaloop is MADE FOR ECOMMERCE. Not only is Finaloop a very well designed app with an intuitive, deceptively simple UI that makes it a breeze to use, it's also a FULL FLEDGED bookkeeping and accounting system that replaces QuickBooks, Xero, etc.! We've been looking for a QBO alternative for years - Finaloop is not only an alternative - it is FAR SUPERIOR. And that's not all! Finaloop is a real accounting firm so they can literally become your accounting department and even do your (US business) taxes! Your books are monitored by a full staff of human accountants that are always there to help! Finaloop has revolutionized our bookkeeping/accounting by removing all the stress, reducing bookkeeping time to a few minutes a month (!!) and providing reports that we can trust. No more reconciling bank, CC, PayPal statements EVER - Finaloop does it all in real time. Finaloop processes raw data by read-only access to the original sources so the numbers are 100% accurate. AP and payroll are effortless with Settle and Gusto integrations. Many more integrations are available. They're also developing an inventory module that will be amazing. Show more

Platform is so easy to use, all my reports are at my fingertips. Anytime, anywhere, 24/7. Whenever I have a problem, the customer service team fixes it SO fast. One of the best customer support teams I've had the pleasure of working with. If you're considering it, dive right in. Hands down the best financial app I've used, and is WAY easier to use and WAY less hectic than quickbooks Show more

To say I was frustrated with Quickbooks was an understatement. All of the things that old horse was terrible at — syncing with Shopify, Amazon, Faire and Chase— Finaloop does with ease. Because it's built for a modern e-commerce stack, it has allowed me to reduce my monthly bookkeeping costs by $400/month. I was skeptical of the service before I started, but their team is very responsive and helpful! I wish I'd started this years ago. Show more