Extend Post‑Purchase Solutions
Drive revenue, reduce costs, and improve post-purchase customer interactions with AI and automation. Extend simplifies the entire customer journey through dynamic, full-stack solutions, including AI-powered fraud detection, intelligent returns and exchanges, product and shipping protection, and automated claim support. With Extend, merchants are able to drive revenue and offset risk from one consolidated platform. Streamline customer service touchpoints, lower operational costs, reduce fraud, and improve margins through a customer-centric experience based on lifetime value and risk Extend simplifies the entire customer journey through dynamic, full-stack solutions, including AI-powered fraud detection, intelligent returns and exchanges, product and shipping protection, and automated claim support. With Extend, merchants are able to drive revenue and offset risk from one consolidated platform. Streamline customer service touchpoints, lower operational costs, reduce fraud, and improve margins through a customer-centric experience based on lifetime value and risk more Drive customer retention with seamless resolutions for claims and issues. Combat policy abuse with a fraud prevention system that adapts to your needs. Prioritize genuine claims and reduce time spent on high-risk or fraudulent ones. Manage claims, returns, exchanges, and customer interactions from one location.
Key Features
- Advanced automation capabilities
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
Frequently Asked Questions
What is Extend Post‑Purchase Solutions?
Drive revenue, reduce costs, and improve post-purchase customer interactions with AI and automation. Extend simplifies the entire customer journey through dynamic, full-stack solutions, including AI-powered fraud detection, intelligent returns and exchanges, product and shipping protection, and automated claim support. With Extend, merchants are able to drive revenue and offset risk from one consolidated platform. Streamline customer service touchpoints, lower operational costs, reduce fraud, and improve margins through a customer-centric experience based on lifetime value and risk Extend simplifies the entire customer journey through dynamic, full-stack solutions, including AI-powered fraud detection, intelligent returns and exchanges, product and shipping protection, and automated claim support. With Extend, merchants are able to drive revenue and offset risk from one consolidated platform. Streamline customer service touchpoints, lower operational costs, reduce fraud, and improve margins through a customer-centric experience based on lifetime value and risk more Drive customer retention with seamless resolutions for claims and issues. Combat policy abuse with a fraud prevention system that adapts to your needs. Prioritize genuine claims and reduce time spent on high-risk or fraudulent ones. Manage claims, returns, exchanges, and customer interactions from one location.
How much does Extend Post‑Purchase Solutions cost?
Extend Post‑Purchase Solutions offers flexible pricing options. Please visit the Shopify App Store for the most current pricing information.
Is Extend Post‑Purchase Solutions easy to set up?
Yes, Extend Post‑Purchase Solutions is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
We've been using Extend to offer a sense of reassurance on big ticket items, and we're getting good revenue from it. The backend system basically runs itself, and my experience with the integration team, when onboarding, was smooth and painless. Show more
Easy setup, great team to work with! Show more
Great App. Very Happy with Extend really helped us minimizing customer damage and lost package claims. Show more
Extend is a fantastic service that has improved my bottom line while also providing a great asset to my customers. I highly recommend using this provider over others in the industry. The service you receive with Extend is amazing. My account manager Dan is always helping me make improvements to the user experience and I'm very grateful to have him as a member of our team. Show more
We've been using Extend for a couple years now and they have always responded quickly to issues we have and their team handle's almost everything so it's an easy integration. Our support rep Dan has been great too. Show more
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