StoreCensus
Dotdigital CXDP icon

Dotdigital CXDP

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Managed by StoreCensus • Not verified
Dotdigital is an all-in-one customer experience and data platform (CXDP). Dotdigital empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. It provides a feature rich Shopify integration and is a global company with offices in New York, London, Europe and APAC with in-house Shopify certified development, services and support teams. This extension enables a seamless integration between your Shopify store and Dotdigital account. Dotdigital for Shopify ensures your subscribers stay in sync to enhance experiences. Dotdigital empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. It provides a feature rich Shopify integration and is a global company with offices in New York, London, Europe and APAC with in-house Shopify certified development, services and support teams. This extension enables a seamless integration between your Shopify store and Dotdigital account. Dotdigital for Shopify ensures your subscribers stay in sync to enhance experiences. more Unified data - Sync customer data from all channels to create a source of truth Email marketing - Send smart, personalized, and engaging messages Marketing automation - Automate data-driven lifecycle marketing campaigns SMS - Deliver time sensitive updates and broadcast marketing via SMS messages WinstonAI - Use our AI engine to interpret data fast and enhance copywriting
4.6
16 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Dotdigital CXDP?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Key Features

  • Advanced automation capabilities
  • Advanced integration capabilities
  • Advanced marketing capabilities
  • Advanced support capabilities

Customer Reviews

4.6
16 reviews
Anonymous
2023-03-15

We are loving the DotDigital Platform so far - we moved over from another edm platform 6 months ago with the aim to streamline our emails, protect and improve our sender reputation, and increase engagement! Already we have introduced many successful triggered programs and improved our open rate dramatically, with more targets on the horizon as well! We are super happy with our account manager Eloise - honest, helpful and with a small-business mindset, she is always helping us use our limited time wisely, inform us of best practises and bringing great ideas to every single meeting. You definitely need to put the work in to make the product worth-while, but Dotdigital provides opportunities and the information & support you need to do so! Show more

Anonymous
2023-03-14

We couldn't be happier with the platform, and in particular the customer service. Our customer success manager Eloise was flawless in her knowledge and suggestions for how to grow our business, as well as incredibly patient and understanding. Show more

Anonymous
2023-03-06

We transitioned over to Dotdigital from another large player in the Email Marketing space and we couldn't be happier with the service we have received. They have helped streamline our EDM's and SMS and our deliverability/open rates are up by 15+%. Our CSM Eloise is constantly helping us streamline and automate our campaigns and always informing us of best practice. It's actually nice to have a proper account manager, something we didn't have before at our previous Email Marketing Partner. Plus We're actually paying less! Wish we switched years ago. Show more

Anonymous
2023-02-11

Weve been using DD for a few years now and it has really streamlined our EDM's for us. They have great CSM's and customer service team that get back to you super quickly! Show more

Anonymous
2023-01-31

I've been using Dotdigital for more than 2 years now and it's a great email marketing/sms platform! They have a nice support team who help me with any questions that I might have as well Show more

Frequently Asked Questions

Shopify App Installs

No install data available

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