Carbon-Neutral Shipping

Just uninstalled this app after the company added a bunch of extra charges without our permission. I have contacted them but they have not replied. As far as I can tell, this is a scam, until they prove otherwise. Update: It took days, but they got back to me. They have refunded the extra charges.

Overall, I love the ease of Cloverly and its allocation of offsets to carbon projects nearest the customer. We were the first subscription box to offer carbon offsets and Cloverly has been with us for a long time. It's also free (always great!) with the funds getting passed to customers at checkout (though there is also an option to fund yourself depending on your set up). I'm only docking it a star because I've asked the team several times over the past year about integrating with ReCharge and it still doesn't work correctly. It's not a core functionality of Cloverly, but recurring memberships are a core part of my business. Due to this factor, my Cloverly sustainability reports are never accurate and so I cannot share them as part of my overall impact report.

Lydia with Cloverly was very helpful when I had an issue setting up the app because of my special circumstances. She and the team went directly into the store and fixed it, and now I can feel good about reducing the carbon impact of my store, while at the sametime building goodwill with my customers. So glad I found this app!

I managed 90% of the integration myself but when it didn't look quite how I wanted the Cloverly team was happy to help make some final adjustments. I really appreciate how customizable Cloverly is. From day one customers have already been selecting the offset option which is also exciting!

A great option for stores to stay connected to carbon offset partners and mindful of their footprint. Working with the Cloverly team has been incredible! The app is easy to set up and activate and is a great way especially for smaller stores to be connected to carbon offset partners. We have had some technical issues specific to our store a few times, but support has always been able to assist in a timely manner.